Hotel Mewah di Collinsville

"It was ok"

"Very nice property to stay at and a nice walk to Shaw Park."

"We had to leave for a different in the middle of the night as it was so loud at this hotel. Do not stay here. The staff was very rude and unhelpful about the noise. I have never had such a bad experience at a hotel - we were left in a lurch due to the rude staff who had no regard for guests but instead were hanging out with friends in the lobby who were also going up to the rooftop bar that was so loud we could not hear ourselves in our room. Nightmare experience."

"Stayed only one night, went to the restaurant “preston” ordered 2 beers, after 15 mins of waiting and no show from the waiter i asked the manager who promised me another waiter would take care of the order and apologized for it. 10 minutes later nobody came. We left to the Chase bar and the service couldnt be slower. Maybe im just used to another speed when it comes to service. But i wouldnt recomend this place to anybody. Rooms are nice, although the towels smell bad. staff at the frontdesk...

"Good location"

"I stayed at this hotel two separate times in one weekend and valet both times and drank one water out of the room and was charged differently even though the stays where identical. When I contacted the hotel about the issues they told me they couldn’t do anything because it was booked through Expedia. Also, when checking in for the second stay the night staff acted like they were super inconvenienced by someone checking in not something that you would expect when paying hundreds of dollars to...

"Great service and responsive to any issues. Carpet in room had a smell. Maintenance was very responsive to address the issue. However, I think corporate should have a better schedule to replace the carpet. It was obvious that it had far passed its useful life."

"Unfortunately the pipes froze and broke right before we arrived at the hotel but the staff was amazing and relocated us and provided transportation to our new hotel. They went above and beyond and couldn’t have been nicer in spite of the challenging conditions that they were facing. We were sorry not to stay there but will try again next time we’re in town."