Search Hotels in Copper Canyon Ranch, Phoenix

"Staff is nice and professional, and the pool is nice and very clean"

"Front office people seemed nice. Place in need of remodeling not worth the price."

"Great experience. Always stay here when coming to Phoenix."

"Clean and friendly "

"The breakfast and the cleanliness would bring me back here. It’s made to order breakfast instead of a buffet and it is absolutely delicious with excellent service! It’s been a while since a hotel was willing to clean my room each night, so it was a treat to return each day to fresh sheets, towels and a spotless room! "

"I had very high expectations booking Hilton Phoenix Tapatio Cliffs Resort, especially given the additional resort fees charged for what is advertised as a luxury resort experience. Unfortunately, our stay fell far below that standard. While the grounds themselves are beautiful from a distance, many of the amenities that justify the premium pricing were either underwhelming, not functioning properly, or simply not maintained the way you would expect from a Hilton property. The main disappointment was the pool and hot tub experience. Several hot tub jets were not working, certain water features were lacking pressure, and the overall “resort” feel that is heavily marketed online did not match reality. When you are paying specifically for access to these upgraded amenities, that matters. Our guest room also presented issues immediately upon arrival. The floor was noticeably wet, creating an uncomfortable first impression. Cleanliness and upkeep should be a top priority at this price point. Breakfast each morning was repetitive and underwhelming with little variety, which again did not reflect the upscale resort atmosphere being advertised. To make matters worse, during one of our dinners I found a hair in my entrée. Although management did eventually address it after I contacted the hotel’s text assistance line, it should never have gotten to that point. Overall, this property charges luxury-level fees for an experience that currently feels dated, inconsistent, and lacking"

"Lobby was beautiful rooms not so much. Rooms where not very clean. Also, they are very particular about what credit cards they accept. Also, they do charge a 100 dollar deposit! "

"Very nice hotel. The food is very good at the restaurant and the coffee shop is very nice."

"Staff are great people rooms are so vlean ueate off the floor everything works good in rooms"