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Luna Hotel Serra da Estrela

4.0 star property
Ski hotel with outdoor tennis courts and 24-hour front desk

Choose dates to view prices

Photo gallery for Luna Hotel Serra da Estrela

Front of property
Bar (on property)
Restaurant
Restaurant
Lobby
Luna Hotel Serra da Estrela welcomes guests with a mountain setting, garden, and playground. Kids enjoy the arcade and pool, while adults can play tennis or billiards. Everyone appreciates the WiFi and on-site bike rentals for exploring the surroundings.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is Rp1.187.401
Rp1.258.645 total
includes taxes & fees
4 Nov - 5 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double or Twin Room (Single Use)

1 bedroom, minibar, in-room safe, desk

Classic Double or Twin Room (Single Use)

Highlights

Soundproofed
TV
Separate bedroom
Private bathroom
Shower/bath combination
Minibar
Cable/satellite channels
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double or Twin Room

1 bedroom, minibar, in-room safe, desk

Classic Double or Twin Room

Highlights

Soundproofed
TV
Separate bedroom
Private bathroom
Shower/bath combination
Minibar
Cable/satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

View all photos for Superior Room

Superior Room | 1 bedroom, minibar, in-room safe, desk

Superior Room

Highlights

Soundproofed
TV
Separate bedroom
Private bathroom
Shower/bath combination
Minibar
Cable/satellite channels
Daily housekeeping
  • Sleeps 3
  • 3 Single Beds

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | 1 bedroom, minibar, in-room safe, desk

Comfort Double or Twin Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Free rollaway/extra beds
TV
Separate bedroom
Private bathroom
Shower/bath combination
Minibar
Cable/satellite channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, desk

Family Room

Highlights

Soundproofed
TV
Separate bedroom
Private bathroom
Shower/bath combination
Minibar
Cable/satellite channels
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, desk

Suite

Highlights

Soundproofed
TV
Separate bedroom
Private bathroom
Shower/bath combination
Minibar
Cable/satellite channels
Daily housekeeping
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
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About the area

Map
Penhas da Saude, Covilhã, 6200-073

What's nearby

  • Covão d'Ametade - 8 min drive - 6.2 km
  • University of Beira Interior - 13 min drive - 8.0 km
  • Ski resort of Serra da Estrela - 14 min drive - 10.5 km
  • Praca do Municipio - 14 min drive - 8.4 km
  • Torre - 15 min drive - 11.3 km

Getting around

  • Covilha Station - 23 min drive

Restaurants

  • ‪CasaNova - ‬16 min drive
  • ‪Bar - Pousada da Serra da Estrela - ‬5 min drive
  • ‪Varanda da Estrela - ‬8 min walk
  • ‪Esplanada Equilíbrio - ‬14 min drive
  • ‪Restaurante Pousada Serra Da Estrela - ‬5 min drive

About this property

Luna Hotel Serra da Estrela

Upscale family-friendly hotel in the mountains
At Luna Hotel Serra da Estrela, you can look forward to a terrace, a garden and a playground. Hit the slopes at this hotel, offering a ski shuttle, skiing lessons and ski storage. Free in-room WiFi is available to all guests, along with an arcade/games room and laundry facilities.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool
  • Bike hire, 2 outdoor tennis courts and tour/ticket information
  • Luggage storage, a 24-hour front desk and a lift
  • A front desk safe, multilingual staff and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All 80 rooms offer amenities, such as free WiFi and safes, as well as sound-insulated walls and minibars.
Other conveniences in all rooms include:
  • 70-cm TVs with cable channels
  • Daily housekeeping, desks and phones

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  • Breakfast included
  • All-inclusive
  • Kids pool
8.6 out of 10, Excellent, 226 reviews
The price is Rp1.114.937
Rp1.181.898 total
includes taxes & fees
7 Nov - 8 Nov
Luna Hotel dos Carqueijais

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Playground
  • Ski lessons
  • Ski storage

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Lift

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 70-cm TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 24.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: EUR 24.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

Property is also known as

Hotel Serra Da Estrela
Luna Serra da Estrela
Serra Da Estrela Hotel
Luna Serra Da Estrela Covilha
Luna Hotel Serra da Estrela Hotel
Luna Hotel Serra da Estrela Covilhã
Luna Hotel Serra da Estrela Hotel Covilhã

Frequently asked questions

Does Luna Hotel Serra da Estrela have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at Luna Hotel Serra da Estrela?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Luna Hotel Serra da Estrela on 4 Nov 2025 start from Rp1.187.401, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Luna Hotel Serra da Estrela pet-friendly?

No, pets are not allowed at this property.

How much is parking at Luna Hotel Serra da Estrela?

This property doesn't offer parking.

What time is check-in at Luna Hotel Serra da Estrela?

Check-in begins at 4 PM. After-hours check-in is not available.

What time is check-out at Luna Hotel Serra da Estrela?

Checkout is at noon.

Where is Luna Hotel Serra da Estrela located?

Located near the slopes, this Covilhã hotel is in the mountains and within 9 mi (15 km) of Covão d'Ametade, Ski resort of Serra da Estrela and Torre. Sacred Art Museum and Igreja de Santa Maria are also within 9 miles (15 km).

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Reviews

Luna Hotel Serra da Estrela Reviews

8.4

Very good

8.8

Cleanliness

9.0

Location

9.0

Staff & service

8.0

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 114 out of 267 reviews
Rating 8 - Good. 108 out of 267 reviews
Rating 6 - Okay. 30 out of 267 reviews
Rating 4 - Poor. 12 out of 267 reviews
Rating 2 - Terrible. 3 out of 267 reviews

Reviews

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Jun 2025

8/10 Good

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 2 nights in Jun 2025

10/10 Excellent

Simon

Views
Stayed 1 night in Jul 2025

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in a beautiful place

Very nice place and friendly staff. Amazing location with very good Portuguese restaurant close by
Stayed 1 night in Jun 2023

8/10 Good

J L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay on a long trip.

A large hotel in a ski resort up in the mountains. Clean and well maintained. Plenty of parking. Key card didn't work when we tried to get into the room after checking in and failed again the next day. The buffet in the restaurant was well stocked but unless you were there early the food wasn't really hot enough for later eaters. We ate in the bar the next day. Large, comfortable rooms with good air conditioning.
Stayed 2 nights in Jun 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The only reason I chose this hotel was because of the AC but some how the AC only worked certain hours. At night was very hot but no AC. I called front desk many times but no help
Stayed 7 nights in Jul 2023

6/10 Okay

Carina

Liked: Cleanliness, staff & service

Podia ser melhor…

A cama não era muito confortável, o colchão já deveria ser velho com protuberâncias. As almofadas também um pouco duras. A casa de banho durante a noite teve vazamento de água no bidé que nem foi usado. As instalações tinham comodidades, mas estavam um pouco obsoletas. O pequeno-almoço Buffet foi bom, pois tinha um pouco de tudo.
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vue imprenable!
Stayed 1 night in Jul 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

séjour très cool

séjour très cool
Stayed 3 nights in Jun 2025

6/10 Okay

Eamonn

Liked: Cleanliness, staff & service
Disliked: Room comfort

Disappointing and should be a 3 star

On a trip around Spain and Portugal we stayed here for two nights in May, staying only one night in most places we stayed in lots of hotels. In my view this hotel isn’t equal to other 4 Star hotels on this trip, my room was about a 2 star grade and the overall hotel a 3 star. My room was tiny, very dated, no bedside power and a nail used to secure carpet was right in the bathroom doorway and not nice to step on. The overall hotel is very dated and staff were ok at best. My friend had his Expensive GPS “go missing” from his room. I wouldn’t stay here again.
Tiny dated bedroom
Wardrobe
20 year old TV
Bathroom
Stayed 2 nights in May 2025

6/10 Okay

GRACIELA

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Médio

Hotel precisa de muita renovação. Quarto muito velho, não aquecia direito, cobertores e travesseiros velhos e banheiro sem aquecimento. Cafe da manhã/ pequeno almoço espartano. Piscina bem limpa. Não trm infraestrutura para limpar a neve mais vezes na entrada. Localização excelente.
Stayed 3 nights in Mar 2025

10/10 Excellent

Neila

Liked: Cleanliness, staff & service, property conditions & facilities
Solicite um quarto com 3 camas, sendo uma de casal e uma de solteiro, mas o que nos foi dado foi uma cama de casal e uma cama extra. Essa cama extra é zero em questão de conforto, o colchão já estava muito usado.
Stayed 1 night in Jan 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

relaxante

Ideal para um recarregar de energias !!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for us

A group of cyclists. Staff were very helpful in letting us store the bikes. Great to be able to chill in the pool each afternoon. And i love the work that the hotel does with people if special needs. Keep up the good work.
Stayed 3 nights in Sep 2024

4/10 Poor

Jean-Claude

Disliked: Staff & service, property conditions & facilities

DÉCEPTION TOTALE

DÉCEPTION TOTALE! Dans le site de l'hôtel il n'est jamais mentionné que nous n'aurions AUCUNE vue. De plus, tous les fauteuils, terrasse, piscine, bar n'offrent aucune vue sur la vallée. Nous sommes pourtant à 1500 metres d'altitude. Réservation faite depuis 2 mois...aucun accomodement. Lors de notre enregistrement la personne a arrêté de nous servir pour répondre à un groupe de Portugais. Ne nous a pas parlé des heures de diner et petit déjeuner. À éviter!
Stayed 1 night in Sep 2024

10/10 Excellent

Nic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night as part of a tour. The location is truly stunning with fabulous views. Hotel was clean and tidy, only downside was the pool looked a bit grimy. Quick and easy check in with efficient helpful staff. Plentiful parking with lots of spaces. I would definitely recommend and stay there again.
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Quiet rural location.
Stayed 1 night in Sep 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort
Das Hotel hat eine gute Lage, um die Serra de Estrella zu erkunden, ist aber etwas in die Jahre gekommen. Der Service war gut und das Personal sehr freundlich. Das Abendessen als Buffet ist zu empfehlen.
Stayed 2 nights in Aug 2024

6/10 Okay

Pedro

Liked: Cleanliness, staff & service

Hotel antigo mas com muito charme

A vantagem GOLD relativa à oferta de uma garrafa desiludiu porque a garrafa era pequena e pelo que entendi válida para todos os hospedes e não apenas para os membros GOLD
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Hotel outside of Covilhã, half way up the mountain. Idyllic location and great view. Our room was not well cleaned, especially the bath room was not. Neither was the cutlery and porcelain at the breakfast clean. Staff at reception could not answer our questions about mountain trails. In general, the staff at the reception could be more service-minded. The employees at the bar were the best part of this hotel experience, very sympathic.
Stayed 2 nights in Jul 2024

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nota dez.

Excelente custo benefício em todos os quesitos de uma estadia bastante agradável. Nas próximas viagens para a Serra da Estrela nos hospedaremos no Luna. Café da manhã delicioso usufruindo de uma vista linda.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Razoavel

Estivemos nesse hotel em 2018, na época já precisava de reforma. Agora vimos que nada foi feito. O piso do corredor, faz um barulho terrível quando andamos. Os moveis estão bem velhos. No quarto lençol e toalhas cheiravam fumaça. O cafe da manha foi excelente. A vista do hotel e maravilhosa.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Luna Hotel Serra da Estrela war eine sehr gute Wahl. Das Personal ist sehr freundlich und hilfsbereit. Ein Problem mit der Klimaanlage wurde umgehend behoben. Der Wunsch meiner Frau nach einem kleineren Kissen wurde sofort erfüllt. Das Hotel und die Zimmer sind sehr sauber. Das Frühstück liess für uns keine Wünsche offen. Da hatte es alles was man in einem Hotel erwarten darf. Das Hotel als Ausgangslage für Wanderungen ist sehr gut gelegen. Parkplätze hat es mehr als genug. Dieses Hotel können wir jedem nur empfehlen und würden es sofort wieder buchen.
Stayed 2 nights in Jun 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great staff and location

Room was super clean and comfortable. Staff extremely kind and helpful.
Stayed 1 night in May 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for the money

It was a really good stop over on route to Lisbon with great views and staff. Could easy stay longer to experience the mountains. Excellent value for the money
Stayed 1 night in May 2024