Search Hotels Near Cueva de Berna, San Rafael del Yuma

"The pool was comfy except for the fact it was April break? And there were many children with floats in the adult section of pool. Also I did not fully enjoy it due to my diarrheaabd stuff neck which started at time of check-in after consuming a Pork and Chicken soup."

"Pros: layout and fixtures were nice. Francisco, melody, and suny top notch. Cons:NO HOT WATER!! first room had broken patio lock and both rooms smelled terrible like farts. Room two had trash and dust behind the wood vertical partition, the sofa was stained the ottoman had a rip, no balcony furniture, the oven door was dirty. The lift top coffee table came apart, It was impossible to get face towels or hand towels, when I looked at the housekeeping cart there was none to be found only large bath towels. Housekeeping is the biggest problem at this hotel. They do not clean only empty trashcans, make the bed and replace large bath towels and pool towel when requested. Housekeeping needs an overhaul. I had items thrown away clearly marked in Spanish no basura. Called and requested a face towel it never came. Upon checking out I noticed the code to my room was written in blue ink pen right under my room number 6549# where anyone could use to gain access to my room at anytime. Bring a solo woman traveler this was particularly unnerving. I took a picture of it. The kitchenette had no silverware or water glasses and had only one small 8” skillet."

"It was decent"

"The Preferred Adult Only was 100% worth the extra money for couples. The hotel is beautiful, the staff at most restaurants very friendly and the food was good. Loved the small “food stands” along the beach for an unformal lunch. The room was clean, spacious and delicate."

"It was amazing, can’t go wrong!"

"The staff were amazing. No room service, but you can take food from the buffet back to your room. There were a couple of times where we had no water. As long as you plan ahead and dont get in a rush for the shower, it was no problem."

"Wonderful resort. Lots to do and relaxing trip! The staff went above and beyond to make sure we were always comfortable!"

"Very nice"

"It was relaxing and amazing me and the wife had a wonderful and definitely will be back"