Cottages in Cumbria

"There was scaffolding outside our bedroom window which nobody at reception told us about. It ruined our view and ruined our stay mainly because of incompetent staff in the restaurant or kitchen "

"We had a great stay. You literally could not find a better central location. The room was clean, well appointed and comfortable. The staff were friendly and helpful. We loved the pool and jacuzzi. Would definitely visit again. "

"Beautiful house with absolutely stunning grounds. Lots of very accessible walking routes from the property. Staff are fantastic and hugely welcoming "

"Brilliant location in the thick of everything, there is work to one side of the hotel. This doesn't impact on you stay at all. Its had and having lots of money spent on it and its lovely to see the current owners are bringing it back in the style it was that reflects its heritage. The art deco style is prominent throughout. The breakfast was superb and the staff are lovely. All very friendly and seem reflect they like working within this tremendous hotel. When we checked in, the welcome could not havd been warmer. Charlie, on reception is a brilliant "front of house man". He was extremely helpful and always met us with a smile when we saw him. Its a skill to be familiar and friendly, without being overwhelming. This lad is an asset to the place. He as humour, familiarity and a brilliant local knowledge. All in all ot was a great stay. We will be back. "

"Nice hotel, staff were lovely and very helpful, good location "

"Rooms recently re done ,bathroom dated but functional, nice staff, food avg to good, overall a good stay and would return . "

"Hotel more basic than expected with some cracks visible in various places. Bed comfy but walls thin. "

"Didnt have a kitchen"

"This hotel was ideal for my 2 night stay in Penrith. The room was clean and comfortable with tea/coffee facilities and robes/slippers available for the pool and/or spa. Pool and gym opening hours were good and the gym is well equipped. Staff in all areas were helpful and friendly. The restaurant menu offered a varied selection and I ate there on both evenings. The atmosphere overall was relaxing. It was an ideal place to stay for my first visit to Penrith and I'd be happy to stay again. "