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Reviews of Zen Valley Dalat

3 out of 5
Zen Valley Dalat
38 Khe Sanh, Ward10, Da Lat, Lam Dong

Reviews

8.2

Very good

Rating 10 - Excellent. 29 out of 75 reviews" "
Rating 8 - Good. 29 out of 75 reviews" "
Rating 6 - Okay. 12 out of 75 reviews" "
Rating 4 - Poor. 4 out of 75 reviews" "
Rating 2 - Terrible. 1 out of 75 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern space w and incredibly attentive and friendly staff!!! We absolutely loved it here and wished we could’ve stayed longer.
Stayed 2 nights in Apr 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and beautiful
Stayed 3 nights in Mar 2023

4/10 Poor

Rita

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’s not too far from the center of the city. When we checked in the first night, there was hair and dirt in the bathtub. There was NO air conditioning in the room. The temperature was a bit warm for us even during at night. We turned on 2 fans but my husband was unable to sleep with the air blowing to his face. The room is old, view is not that pretty either. The stairs to go to your room is steeped, not convenient for old people. The buffet was okay. Nothing special but nothing really bad. It was uncomfortable for us the whole stay and if was definitely not worth the price we paid.
Stayed 3 nights in Feb 2023

8/10 Good

Andrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and quiet place. Staff is very welcoming and friendly, however when we asked the reception for the use of sauna (which had to be pre-booked), they completely forgot to turn it on in time and make it ready. After complaining, they’ve turned it on but it was still too cold to use it.
Stayed 2 nights in Aug 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is really well maintained with excellent view. The stuff is extremely well trained, polite and high manners. There is no market within walking distance.
Stayed 5 nights in Mar 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
nice room
room was not ready at 2pm check in, had to wait, when it was ready, was not completely clean yet, i think because i hurried them... asked for drinks, the receptionist nodded but did nothing, when asked again, he told me to go upstairs to restaurant to order? basically ignored us, breakfast staff pretend not to notice your request, staff was not nice at all, except a young slender man with glasses, he was terrific, the rest were so rude and ignored us when we ask for help. i like the room, was nice and they have nice plants and garden but the staff service and unfriendliness and attitude and the worst breakfast in the world, all breakfast food was inedible, was disappointing enough for us to check out and find another hotel even if we dont get our money back. .also i know is Vietnam but i just dont like seeing beautiful birds in cages everywhere, i guess i should not go to Vietnam...also the view is not so nice with the greenhouse farms everywhere and only a small patch of forest,
Stayed 3 nights in May 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

4/10 Poor

tim

Liked: Cleanliness, room comfort
Disliked: Staff & service
When we got there we were shown to a room quite different than the one we saw online that was booked. They claimed it was the same type of room but it was clearly inferior. Communication wasn't great, but they did give us the proper room the next day after complaining and speaking with the manager.
Stayed 3 nights in Mar 2018

10/10 Excellent

peter, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
incredibly charming
this was a delightful stay at a great value. The room has a wonderful treehouse like feel, and the natural light and landscaping our fantastic. Staff is incredibly kind, and it's a short motorbike ride into town.
Stayed 2 nights in Feb 2018

8/10 Good

Stanley

Liked: Cleanliness, room comfort
Front desk and driver were friendly and helpful. Most impress with reception. However, people worked in the cafe-restaurant were terrible. They did not greet or smile to customers. Most horrible thing was they allowed other customers to smoke in the dining area which clearly marked non-smoking.
Stayed 1 night in Jan 2018

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in every way!
We loved our stay in Zen Valley so much! It was quiet, beautiful, the staff were friendly and helpful, the restaurant- delicious and we can't wait to come back, just to stay here again and enjoy the newly built pool and fitness center (which are coming soon).
Stayed 3 nights in Feb 2018

8/10 Good

ABIGAIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
The service and hotel is good, The disadvantage is location. Too far away from the city with nothing around walking distance.
Stayed 3 nights in Jul 2017

8/10 Good

andrew d, penguin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice location and outlook
loved our 2 nights at Zen Valley in the bungalow
Stayed 2 nights in Jul 2017

8/10 Good

Leo, Singapore

Liked: Cleanliness, staff & service, room comfort
Decent hotel
Spacious room. Friendly hotel staff. Nice view from the hotel balcony and yard. But it's a bit far from the city centre. There was construction going on during my stay, which was quite noisy in the morning. The most disappointing part is the breakfast, limited choices, food is not fresh and it's only served until 9am.

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, but not good location
This hotel has nice, spacious, clean rooms. Breakfast is included in the room rate. Breakfast is a buffet with a large variety of western and Asian foods plus eggs cooked to order. The coffee is excellent. The pleasant staff has limited English, but they are always willing to help. The location of the hotel is not very good. You must take a taxi into town for anything - sights, restaurants, banks, etc. Also, all of the rooms require going up and down many stairs, so this is not a good place for anyone with limited mobility.

6/10 Okay

Verified traveller

Liked: Staff & service
It was a quiet place. The restaurant had a good view, but foods were not so good. There are so many stairs, so I felt knee pain.

10/10 Excellent

palash, india

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay close to the city.
The staff was very courteous and full of smiles. The food was good and the stay wonderful!

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

KOK WENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful & satisfactory stay ..
It was amazing and unforgettable experience for my family & myself to stay in the family bunglow. LOVE everything arranged for our 18th wedding anniversary. We will be back again next year..Cheers:)

10/10 Excellent

Jerome, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice scenery. Room is clean. Variety of breakfast items is reasomable. Will definitely come back on the next visit.

6/10 Okay

Emily, Phoenix, AZ

Liked: Property conditions & facilities
Disliked: Staff & service
Very nice hotel for a quiet getaway
The hotel is perfect for a romantic weekend getaway. It's in a beautiful valley, but is from from the hustle and bustle of activity downtown. If you want to be in the action, it is not the hotel for you. We had a bad experience with one of the receptionists and manager both of whom were rude to us upon our arrival and tried to charge us double the price of our room to have two people sleeping in the double bed they claimed was only big enough for 1 person. The shower is also in the corner pretty much on top of the toilet, so not great for a relaxing shower. The view of the valley is very beautiful and the restaurant is good and not terribly overpriced. I probably would not stay here again because of the distance from the main attractions, but would go here for a relaxing spa weekend.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

8/10 Good

Geoffrey, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing retreat
Great hotel, friendly staff. Great value for money. Could not find any fault will defintely be back again.

8/10 Good

Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anh, Wisconsin, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at Zen Valley
My family and I had a great stay at Zen Valley in Da Lat, Vietnam. The hotel is just right outside of town for peacefulness and relaxation. The grounds are beautiful as are the views of the valley. The hotel staff was very helpful and assisted us with renting motorbikes, tours and a change of room when it became available due to the noise level in our first room. Every staff member we had contact with was very kind, helpful and professional. Thank you Zen Valley for a great stay!

10/10 Excellent

tanho, very good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stress free
mountain stay away from city

10/10 Excellent

Mi, Ho Chi Minh City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with this comfort hotel
We had a great time here with the warm and extremely nice support from the staff. Room is always warm and clean with beautiful decoration, natural smell.On the last day,we went around the garden and got some fruits from the trees inside resort.We really hope that such trees would still be there once we return in next time

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel
Very nice hotel, we had a wonderful time staying there

10/10 Excellent

Jennifer, North Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful place to stay in Da Lat
The three of us had a nice stay at Zen Valley. The bungalow was very spacious, clean, and comfortable. The view of the valley was very beautiful and the location was very peaceful but still quite close to the city, so taking a taxi was not bad and not too pricey. The staff was very helpful and welcoming and the restaurant was quite good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and really helpful staff
This is a really nice small motel. Reasonably priced and a nice cabin feel to the hotel. The staff is quite attentive and all seem to speak English. The restaurant is also pretty decent and very reasonable prices for a hotel. The good and bad about it is that it is a bit outside the city center. Beautiful scenery and quite, but Da Lat downtown is quite beautiful, and staying near the lake or night market can be very "romantic". If your comfortable with scooters, they rent them from the motel and it's a convenient way to get around independently.

6/10 Okay

Wayne, Melbourne Australia

Zen Valley too far from town
Nice room, big picture windows, view across valley at the back. Front desk staff okay. Cable TV stations not many suitable for English speakers. Wouldn't stay here again due not to the place itself, but the location.

10/10 Excellent

iffah, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Me and my friend arrive in Dalat and went straight to the hotel. First good point is the weather. Weather was cooling and it gets colder and night. it wasn't hard for us to find the hotel as we got in a taxi from our bus station to the hotel. Once we reach the hotel we were literally amaze by the beauty of it. the bungalows are facing the forest. it just amazing. i cannot describe how much we love the hotel. we never regret anything about it. had dinner in the cafe rooftop,the view is just superb altho we were freezing cold. the hot chocolate with milk is too die for. we even order to be delivered to our room and sit outside our room with a nice hot chocolate.enjoying the view after a whole day of activity and travelling. this place is a amazing and its near to all the attractions. good spot and amazing design. would definitely recommend to all my friends to stay here. one night isn't enough. we will be back!

8/10 Good

CHIA, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful surrounding. Nice view. Good service. Clean room. 10min drive to city. But not suitable for old people, cause there's no lift. Need a lot of stairs climbing

10/10 Excellent

Sangwoo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3년만에 두번째 방문인데 역시 굿
체그인을 오전 8시30분에 해주셔서 피곤한 새벽비행의 피로를 공짜로 해소했네요.맨 아래 방갈로(디럭스패밀리)라서 계단 올라다니느라고 운동 많이 했지만 아름다운 마운틴 뷰로 다 해소되었어요.실외 수영장도 아주 좋아 싫것 이용했습니다.직원들 모두 매우 친절합니다. 시내에서 조금 떨어져 있어 조용한 힐링휴가용 단골숙소로 괜찮네요.
Stayed 3 nights in Mar 2023

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2020

8/10 Good

Line

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
men koldt
Det var et lækkert ophold, dog var værelset meget koldt selvom vi havde varmeblæser kørende
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
員工非常非常有禮貌，而且岀入大堂都有接送服務，十分貼心。冰箱有免費的汽水，自助早餐也很好吃。整體來説性價比很高！
Stayed 2 nights in Jul 2019

8/10 Good

Tomoaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
静かなところ
良いホテルだったが、ちょっと離れてるところ。
Stayed 2 nights in Apr 2019

8/10 Good

Mong ha

Liked: Cleanliness, staff & service, room comfort
Thân thiện sạch sẽ cảnh quan đẹp,buffer nhon
Stayed 2 nights in Apr 2019

10/10 Excellent

Tuyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nhân viên nhiệt tình và thân thiện , không gian phòng thoải mái nói chung tất cả điều tuyệt vời tôi đã đến đây lần thứ 2 và trong tương lai sẽ đến nhiều lần nữa
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Heerlijk hotel, fijn buiten de drukte van de stad, mooi uitzicht en een prachtig zwembad. Interieur kamers achterhaald, vies tapijt in de kamer en het bed was hard. Ontbijt zeer uitgebreid.
Stayed 3 nights in Dec 2018

8/10 Good

Paolo, Padova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and nice staying
The staff are friendly, nice and willing to help. The place is comfortable with nice swimming pool. The breakfast is quite good. We also have lunch and dinner here with Vietnamese food which is a good choice, reasonable price. In general, highly recommended :)
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Khách sạn thoáng đẹp, đồ ăn ngon
Tất cả các tương đối hài lòng, riêng đồ ăn lại không được ăn Buffe.. ngoài ra gia đình mình có thuê xe vì là xe của KS khi mình thuê thì mình bị tính qua đêm... Thành 180k. Bạn đầu mình được tư vấn không rõ, nên cảm thấy chưa hài lòng lắm ! Còn tất cả chuyến đi đều hài lòng.
Stayed 1 night in Mar 2018

2/10 Terrible

YONG-SUN

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
장소가 외지고 직원 불친절
Stayed 1 night in Aug 2017

10/10 Excellent

Maiken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smukt, rummeligt og med god udsigt.
Meget flot hotel, med en vidunderlig udsigt og et stort og rummeligt smukt værelse. Rigtig god service fra personalet. Dog er maden i hotellets restaurent ikke den bedste, og der er lige lidt vej ind til byen. Jeg ville tage tilbage til hotellet, det var rigtigt godt.
Stayed 4 nights in Aug 2017

6/10 Okay

okiku, 日本

Liked: Cleanliness, room comfort
Disliked: Staff & service
まあまあ
場所は不便だがその分静かでレストランからの眺望が良い。部屋もきれいだった。シーツに穴が空いていたりしたが値段を考えれば許容範囲か。ただしフロントの女性が愛想悪く、サウナ使用についても時間をいい加減に伝えられたのは迷惑した。
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
친절한직원분
무이네버스티켓을 시내에서 부킹하고 호텔로 픽업온다고 기다리고 있었는데 오질않아 호텔직원에게 문의 했었는데 마치 본인의 일처럼 버스터미널에 연락해주고 택시기사에게도 시간내에 갈 수 있도록 대신 말씀해주셨던 남자직원분과 여자직원분 다시 한번 감사드리고 회사 내에서 해당 건을 치사하실 수 있었음 좋겠습니다. 그날 너무 감사했어요 저는 티켓을 사기 당해서 구입했지만 여튼 무이네 잘 갔고 지금은 서울입니다. 진짜 고마웠어요 당신들의 :"Don't worry " 라고 말해준게 얼마나 안정이 됐던지 정말 감사했어요
Stayed 2 nights in Jul 2017