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Hoi An Garden Palace & Spa

4.0 star property
Travelers find a peaceful sanctuary at Hoi An Garden Palace & Spa, where soothing treatments await and bicycles make exploring the charming surroundings effortless.

Choose dates to view prices

The Hoi An Garden Palace & Spa creates a tranquil retreat in the heart of charming Hoi An. Guests rejuvenate with hot stone massages in the serene garden setting, cool off on the sunny pool deck, and use the complimentary WiFi and bicycle rentals to discover nearby Ba Le Market.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is Rp662.071
Rp750.789 total
includes taxes & fees
23 May - 24 May
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Guests driving to the property should contact this property in advance (e.g. directions)

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Children aged 5 and younger eat free breakfast

Rollaway/extra beds are available for VND 500000 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 1200000 for adults and from VND 600000 for children
  • Rollaway bed fee: VND 500000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hoi An Garden Palace & Spa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hoi An Garden Palace & Spa?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hoi An Garden Palace & Spa on 23 May 2026 start from Rp662.071, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hoi An Garden Palace & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hoi An Garden Palace & Spa?

Self-parking and valet parking are free at this property.

What time is check-in at Hoi An Garden Palace & Spa?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hoi An Garden Palace & Spa?

Checkout is at noon.

Where is Hoi An Garden Palace & Spa located?

Located in Cam Chau, this spa hotel is within a 10-minute walk of Ba Le Market and Cam Thanh Bridge. Hoi An Cloth Market and Central Market Hội An are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.2

Cleanliness

8.4

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 246 out of 379 reviews
Rating 8 - Good. 105 out of 379 reviews
Rating 6 - Okay. 21 out of 379 reviews
Rating 4 - Poor. 4 out of 379 reviews
Rating 2 - Terrible. 3 out of 379 reviews

Reviews

Verified

10/10 Excellent

MATTI

Liked: Cleanliness, staff & service, amenities
Nice quiet hotel with helpful staff and delicious breakfast.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Malini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room. Location is very good for exploring. The staff were very helpful in booking activities.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, with an extremely helpful staff who go above and beyond to assist in anyway they can.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Vu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

This is an amazing hotel and we will definitely stay here again. The rooms were clean and the beds were comfortable. The staff was very friendly and welcoming when we checked in. The breakfast was good with choices for Vietnamese and western.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Niamh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing little hotel with the most kind and lovely staff who are so happy to help customers, chat and make you feel at home. Convenient for old town, market, beach, lantern making, banana boats and tour pick ups. I enjoyed my stay so much I booked three extra nights.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our home away from home in Hoi An. Staff make it extra special, location is fantastic, atmosphere is second to none. Would not hesitate to recommend to you. Say hi to Ms Phuong!
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical!

We could not have been happier! The staff is the sweetest and they go out of their way to make sure you are as happy as you can be. The hotel is beautiful too. Such a fantastic price. Cannot beat it! We were so sad to leave. Will be back!
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Hajer Jorry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
although hotel and staff are very helpful and nice. we have enjoyed every moment of being at the hotel and its garden and pool. I forgot my sunglasses. personslet was kind enough to mail them to me. You will not regret your stay there
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Wei-Sheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel with a beautiful garden

This hotel has a beautiful garden and rooms. The entire hotel seems like a beautiful European garden palace. The hotel room is new and very clean. Breakfast is very delicious. The staff are very nice. One in particular called Tra My. She was there from the time we checked in until we left the hotel. Constantly assisting us with various issues. This is a beautiful hotel with great service. I will come again.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Zineddine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Lovely hotel staff and service. Place is also beautiful and looks just like the pics!
Stayed 3 nights in Mar 2023
Verified

8/10 Good

Diana S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay in Hoi An

Our stay was good, the hotel did allow us to check in early and kept our luggage after check out plus we where allowed to use the hotel park and rest area while waiting for our transport. Unfortunately, the Sauna and Steam bath were out of action due to leftover issues from COVID lockdown. Overall the start was good, the only thing not great was the breakfast as only western food was available.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely stay!

We really enjoyed our stay here. We had a lovely spacious room with a small outdoor courtyard, beds were really comfy and good shower pressure. Pool area is really nice, however did notice staff lacked a little attention to maintaining cleanliness (left over drink/food not removed for a long time, used towels left, and occasionally not recognising when fresh towels are needed for guests). Breakfast was really good - good spread of western and Asian. The hotel has bikes available to use which are much needed - around 10 minute cycle into Hoi An old town. The walk itself is around 30minutes. The staff were really friendly to talk to and really appreciated them saying ‘welcome back’ everytime we returned to the hotel! Would definitely recommend this hotel!
Stayed 6 nights in Apr 2023
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
It may have been a 4 star hotel but it isn’t anymore !! There were hair in my room that didn’t belong to me, the bathroom wasn’t cleaned during my stay, the service is not 4 star, and you don’t feel confortable and welcomed as i have seen in many good hotels.
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

chi feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店櫃台服務人員很棒介紹環境及周邊景點詳細，並提供免費單車騎行，早餐餐點也不錯，另房型有免費升等，房間蠻大的也有陽台。
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Pernille

God beliggenhed til den gamle by i Hoi An. Vi lånte cykler på hotellet - let adgang til lokalsamfund. Værelse lugter gammelt - som om luften står stille.
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

sung hwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비짱호텔

가격대비 매우 만족합니다. 수영장 좋고 아침도 나쁘지 않습니다.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Anouk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer mit Balkon und Blick auf den Pool hat uns sehr gut gefallen, leider gab es an zwei von drei Tagen beim duschen nur lauwarmes Wasser (war aber nicht schlimm). Was auch bisschen schade war, es wurde ab 6 Uhr morgens ziemlich laut auf den Gängen und man konnte nicht ausschlafen. Ansonsten hat alles gepasst :)! Kommen gerne wieder!
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

DAEKEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

식사가 훌륭해서 좋았음

식사가 맛있고 방이 깨끗해서 좋았어요.
Stayed 1 night in Feb 2023
Verified

8/10 Good

chanho

Liked: Staff & service, amenities
건물이 노후되었고 내부 시설물도 낡았지만 직윈들은 친절함.
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Sisko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ihana romanttinen hotelli

Hieno vanha rakennus, loistava ja ammattitaitoinen palvelu. Suosittelen.
Stayed 14 nights in Jan 2023
Verified

8/10 Good

LARS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejlige værelder,søde folk på hotellet og i god distance fra midtbyen jeg kunme låne hotellets lave cykel.
Stayed 4 nights in Dec 2022
Verified

4/10 Poor

Denis

Je n'ai pas pus me rendre désolé
Stayed 1 night in Nov 2022
Verified

8/10 Good

Butch

Liked: Cleanliness, staff & service, property conditions & facilities
😎
Stayed 3 nights in Nov 2022
Verified

8/10 Good

VASILE FLORIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was how it was supposed to be
Stayed 21 nights in May 2022