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Reviews of Hampton Inn Danbury

2.5 out of 5
Hampton Inn Danbury
81 Newtown Rd, Danbury, CT

Reviews

9.0

Wonderful

Rating 10 - Excellent. 629 out of 1005 reviews" "
Rating 8 - Good. 268 out of 1005 reviews" "
Rating 6 - Okay. 68 out of 1005 reviews" "
Rating 4 - Poor. 20 out of 1005 reviews" "
Rating 2 - Terrible. 20 out of 1005 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alice

Travelled with partner
Liked: Staff & service, property conditions & facilities
All good so far...
Stayed 1 night in May 2024

10/10 Excellent

Rob

Sol was very helpful upon check in. Super friendly and helpful. Glad I picked this property for my unexpected stay.
Stayed 1 night in May 2024

10/10 Excellent

Noreen

Travelled with partner
Very nice & clean. Staff pleasant.
Stayed 1 night in May 2024

10/10 Excellent

Suzanne

Stayed 1 night in May 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find off the highway and fairly quiet, restaurants close by.
Stayed 1 night in May 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, nice location and very clean.
Stayed 4 nights in Apr 2024

8/10 Good

Olga

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ideal for shopping. The rooms were clean, the staff was friendly and the pool area was nice. The breakfast had a good selection. The parking is large, but it gets full very early in the evening. I will return and recommend this hotel for others to stay at with friends and family.
Stayed 2 nights in Apr 2024

8/10 Good

WALTER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Dong

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Booking a king bed, but changed to queen without notice.
Stayed 2 nights in Apr 2024

8/10 Good

Domonique

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff helpful and plaeasant.
Stayed 1 night in Apr 2024

10/10 Excellent

Marie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sol was wonderful
Stayed 1 night in Apr 2024

6/10 Okay

Kathleen, St Louis

Travelled with family
Disliked: Property conditions & facilities
Cost goes up here and no improvements to facilities. Beds are awful. Carpets torn. Lighting in rooms minimal.
Stayed 5 nights in Apr 2024

6/10 Okay

omar

Travelled with family
Liked: Staff & service
Not bad, expensive for what u get!
Stayed 1 night in Apr 2024

10/10 Excellent

Minyoung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was friendly, and accommodating.
Stayed 1 night in Apr 2024

10/10 Excellent

Brandon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great but my room didn't have a curtain
Stayed 2 nights in Mar 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
If you don’t know the area, it’s confusing to get in/out of the hotel. There was a lot of traffic and multiple on/off ramps to roads and highways right in that spot.
Stayed 1 night in Mar 2024

6/10 Okay

Jose

Travelled with family and small children
Liked: Cleanliness
Potato was spoiled when breakfast was served. The scent was noticeable and they still served it for everyone to eat. Very inappropriate. It made me not want to eat breakfast. Room was very clean, but everything is very loud as you open doors. You can hear everything in the hallway. The phone was not working upon arrival, a quick call to the service desk was no help. As the maintenance technician appeared to be agitated upon arrival. Overall, a decent experience. However, I will not be returning.
Stayed 1 night in Mar 2024
Response from Scott on 25 Mar 2024
Thank you for taking the time to review your stay. I can assure you that our potatoes were not spoiled as they are always frozen until cooking. I believe we were serving Ukon Gold potatoes made for Hampton Inns. They are a lemon pepper potato and do have a unique smell. I apologize for them not being satisfactory and for the noise you encountered during your stay. We would love the opportunity to win you back as a guest if ever in the Danbury area in the future.

10/10 Excellent

ANNMARIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect check in
Stayed 1 night in Mar 2024

8/10 Good

Angie

Stayed 1 night in Mar 2024
Response from Scott on 25 Mar 2024
Thank you for your great rating.

6/10 Okay

John

Travelled with pets, Travelled with partner
Liked: Amenities
This hotel was fine. Staff Accommodated us with our dog on the ground floor which was really helpful. The breakfast was fine. We found the hotel was noisy…other guests, the walls and floors are thin so heard everything next door including the plumbing and conversations. Otherwise the room was very comfortable and large.
Stayed 1 night in Feb 2024

10/10 Excellent

Anne

Business traveller, Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Faultless stay, nothing to complain about, is a nice hotel to stay at.
Stayed 4 nights in Feb 2024

10/10 Excellent

Bianca

Stayed 3 nights in Jan 2024
Response from Scott on 25 Mar 2024
Thank you for your great rating.

10/10 Excellent

Patricia

Stayed 1 night in Feb 2024
Response from Scott on 25 Mar 2024
Thank you for your great rating.

8/10 Good

nelson

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024

10/10 Excellent

Michele

Stayed 1 night in Jan 2024
Response from Scott on 25 Mar 2024
Thank you for your great rating.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
My second time there, the staff is phenomenal and it is conveniently located.
Stayed 1 night in Jan 2024

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Bettina, forest hills

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
The staff was amazing and incredibly helpful. The hotel is convenient and overall well kept.
Stayed 1 night in Jan 2024

10/10 Excellent

Mustafa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Eduardo

Stayed 1 night in Dec 2023

10/10 Excellent

Felix

Stayed 2 nights in Dec 2023

10/10 Excellent

Jenna

Stayed 4 nights in Dec 2023

8/10 Good

Frances

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A visit to Danbury
This hotel was value for money. Comfortable bed, clean room, good breakfast. Desk staff were very pleasant. Gym equipment ok.
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Luisa

Stayed 1 night in Nov 2023
Response from David Azzaro on 20 Nov 2023
Thank you for taking the time to email a review about your experience at our hotel. We are pleased that you enjoyed your stay. We hope to see you again in the future. Have a great day.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from David Azzaro on 19 Nov 2023
Thank you for posting a review of your recent stay. We are happy to hear that you enjoyed your stay. We hope to see you again in the future and have a great day.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Scott on 17 Nov 2023
Thank you for the great review

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice clean property and more luxurious than some other hotels. The breakfast was fairly good, but I would have liked to see a small cafe on the property. We were able to walk to Chili's for a quick bite the first night we were there, so that was good. Beds and rooms are spacious and luxurious. Beds are quite comfortable. thank you.
Stayed 2 nights in Oct 2023
Response from Scott on 17 Nov 2023
Thank you for the great review

6/10 Okay

Antonio

Travelled with family
Needs renovations to put it up to date !
Stayed 2 nights in Oct 2023
Response from Scott on 23 Oct 2023
Thank you for taking the time to review our hotel. We genuinely apologize for the issues you encountered during your recent stay, please know our front desk is always available to make the most of your visit. We would have loved to resolve these concerns while you were here. We strive to deliver exceptional service and a great hotel; therefore, we sincerely regret this was not your experience. We are in the beginning stages of planning a full renovation, but this will not take place until 2025. We strive to deliver exceptional service and a great hotel; therefore, we sincerely regret this was not your experience.

10/10 Excellent

carissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from David Azzaro on 14 Oct 2023
Thank you for taking the time to email a review about your experience at our hotel. We are glad you enjoyed your stay and the service from the staff. We hope to see you again in the future and have a great day.

8/10 Good

Bob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Quiet. Just stayed 1 night. Room was comfortable. Breakfast was good.
Stayed 1 night in Oct 2023
Response from David Azzaro on 19 Oct 2023
Thank you for posting a review of your recent stay. We are glad you enjoyed your stay, especially the room and the breakfast. We hope to see you again in the future. Have a great day.

4/10 Poor

Maggie

Liked: Cleanliness
I reserved a king room several months in advance. They gave me a room with 2 double beds. I asked the front desk why they didn’t honor my request and was told the manager decided to give me 2 doubles instead. They also said they couldn’t reach me to let me know. Won’t got back.
Stayed 3 nights in Sep 2023
Response from Scott on 9 Oct 2023
Maggie, thank you for your feedback regarding your stay. Please accept our apologies that our associates were not responsive or compassionate to the situation that occurred. We strive to deliver exceptional service; therefore, we sincerely regret this was not your experience.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Friendly staff. Has a pool and large spa tub. Very good hot breakfast. Easy access from the freeway. Many restaurants in the area.
Stayed 1 night in Sep 2023
Response from Scott on 17 Nov 2023
Thank you for the great review

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Scott on 22 Sep 2023
Thank you for the 5 star review.

4/10 Poor

Sandra

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
First, booking was a problem. Could nit get anyone to answer. Then the price for a king was $450 because there were only a few rooms left. I went online and found a similar room for half the price. Then, when checking in, I did not get the room I requested and paid for?? Then after being out all day, the room wasn't cleaned.
Stayed 2 nights in Sep 2023
Response from Scott on 22 Sep 2023
Mr. Breeding, thank you for your feedback regarding your stay. Please accept our apologies that our associates were not responsive or compassionate to the situation that occurred. We strive to deliver exceptional service; therefore, we sincerely regret this was not your experience. As the general manager, I was not made aware that this took place and it should have been put into a shift log by the desk staff

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and check out process. Front desk staff was very friendly. Location is excellent! Many stores, restaurants and coffee options to be had!
Stayed 3 nights in Sep 2023
Response from David Azzaro on 9 Sep 2023
Thank you for taking the time to email a review about your experience at our hotel. We are glad your experience was positive, and yes there are many restaurants around the hotel, you will never go hungry. We appreciate your business and hope to see you again in the future. Have a great day.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a road trip
Stayed 1 night in Sep 2023
Response from David Azzaro on 9 Sep 2023
Thank you for posting a review of your recent stay. We happy you liked everything about the hotel. We hope the next time you are in the Danbury area; you will stay with us again. Have a great day.