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"Check in process was friendly and seamless (thank you Jessie for the room upgrade for a better view of city)! Lobby was indeed grand (live piano music was a beautiful addition). Hotel shuttle to and from Yuanshan train station was very convenient. Room was nice - however recommend stocking room with more clothes hangars, plates, silverware. Standard pillows were uncomfortable - good thing I saw the pillow menu (charcoal pillow was much better). Recommend separate shampoo and conditioner (not combined). Underground tour was not that enjoyable because tour guide spoke in Mandarin - recommend offering 2 tours (Mandarin and English). Swimming pool and gym required taking a shuttle so we didnt get to see that part of the hotel unfortunately. Overall all hotel were friendly and welcoming (except the mean lady working as barista in afternoon of July 29, 2025). Hope to stay at Grand Hotel next time we are in Taipei!"

"Great hotel"

"I spent a few nights at Palais de Chine Hotel, and the experience was one of the best I've ever had! I got a very warm welcome, staff were super supportive. They always cared for me and provided the best options for every question I had. The facilities are wonderful, the bed are comfortable. I would definitely recommend this hotel to everyone, and will be pretty sure to come back when I get a chance in the future."