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"Great central location to enjoy Stratford"

"Room was nice. Property had all you'd need."

"Premium hotel with good service and facilities. A proper luxury feel."

"My wife and our two young children arrived at 6pm to be told that the prepaid family room, booked and paid for two months in advance, was unavailable because the hotel had overbooked. That is a breach of the booking we paid for, and the explanation given ("it's what the airlines do") was wholly inadequate. In a frustrated and passive aggressive tone, the male reception staff member even said “I’ve had to deal with this stuff all day!” My wife was left stranded hours from home with one autistic child, while the reception staff were dismissive and unhelpful. The options offered were unreasonable: 1) separate rooms for a mother and young children (expecting one of the children to stay in a room on her own!), 2) a twin room for two children to share a single bed, or 3) find another hotel. After escalation, the hotel eventually arranged alternative accommodation in a Ramada hotel 10 minute’s drive away, but it was inferior, in a less suitable location, and required my wife to walk from a separate carpark in an undesirable area at night with children and luggage. Ultimately, the hotel failed to provide a reasonable alternative promptly, and its handling of the matter fell far below any acceptable standard of care. We incurred distress, inconvenience, and a clear loss of the service we contracted for. We will not return and I would urge anyone to reconsider using this hotel."

"Everything about this hotel is perfect, and then taken to another level by the amazing staff. A truly special place to stay."

"Horwood House is a fantastic place to stay. The room was lovely, staff so helpful and attentive and the grounds are beautiful. We had dinner in Harry’s Bar and breakfast in 1911 restaurant and the food was wonderful in both. Would highly recommend. "

"Very good breakfast, lovely views out over the golf course."

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"Spa was excellent I had a room in The Paddocks and (as a single female) felt quite vulnerable on the 5 minute walk to and from the main building behind quite a tall hedge. Also my room wasn’t made up prior to the second night. The Poolside was lovely, staff were great and food/bar area all as expected. Will visit again (but ensure I’d be staying in the main building). "