Search Hotels Near Del Monte Shopping Center, Monterey

"Everything was fine. Only complaint is the shower temperarure varied by a wide margin"

"The worst experience of my life. Staff was so rude and totally disrespectful. She was acting like she was doing me a favor after she purposefully gave my room away. Them she tried to lie to me by saying that an entire building was flooded while I was the only person in the lobby that didn’t get a room. She found me a room at a horrible hotel that I didn’t book. I booked at the Hyatt and since I didn’t prepay, she felt it her right to give my room away and leave me stranded at 11:30pm at night. I felt totally discriminated against and I hate using that as a reason but it was totally obvious from the moment I arrived. I used to like Hyatt but now I will avoid them and I’m in the hospitality business. She honestly thought she could lie to me. The worst manager on the face of this earth. "

"Nice room. Nice stay."

"Old TVs. Cable tv not working. When called front desk the guy who xhecked me in came to fix tv but he couldnt. No app streaming on tv. Frig had old food inside. Seemed like a mom and pop place that's not maintained."

"Our TV didn’t work the first night. The carpets were consistently damp. We were told the property was service animals only but we had the pleasure of hearing dogs barking at all hours. We were also advised of construction just 2 days before our trip, noise to start at 830, however most days it started before 8. The beds were incredibly hard and uncomfortable. The staff was very kind and mostly available but didn’t seem bothered by the dogs or noise. Hopefully the upgrades are effective as this area is quiet as far as road and foot traffic while being in a great convenient location. "

"The property itself was gorgeous, as well as well maintained. The girl at the front desk was very sweet. The gym was clean and it was very easy to get around. Parking was a bit tricky because it seems like there weren’t enough spaces to go around since it is shared with the restaurant, along with the fact that there were spaces taken up by stationary maintenance vehicles and other various property equipment. Seemed like a bad place to keep it. We also got the misfortune of being placed next to a room that must have been used for storage or something. At all hours of the night we could hear various workers hacking, slamming doors, equipment, struggling with the knob, and going in and out. For the price we paid, I would have Never expected anything like that. It’s was bad enough to make me never stay there again. Had that not happened though, we definitely would have. It was so cute and fun and a shame that the night was accompanied by that. "

"Pool and hottub close. No breakfast. Other than that no complaints. Well the beds are not great. You get what you pay for"

"Room was clean but just outdated "

"The rooms are smaller but perfect for us. The bed were super comfortable. Everything was very clean and up to date. My only “flaw” is the parking is really small. But to be fair it’s not going to stop me from booking again. I’ll be back! "