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"Pros: Hotel staff friendly and helpful. Short walking distance to Mickleover centre with a wide range of restaurants, pubs/bars.Good breakfast selection. Cons: Hotel appears outdated, especially the rooms. The first room I was given (308) had a sliding door to the balcony with a gap letting cold air through and offered no sound proofing to the busy A516. This room was happily exchanged for another (307) but again the balcony door offered no sound proofing or heat retention despite closing properly. Poor mattress as you could feel the springs. Review would have been 2* if it wasn't for the friendly staff."

"My wife and I always like to come to this hotel because of the good food and friendly staff any close to the airport "

"Always a friendly welcome and nothing is too much trouble. Excellent food and service."

"Was told the original room we booked (superior) wasn’t available so they upgraded us to another room, I don’t see how our room was an upgrade with a view, a view of the car park out of one window. Bathroom was very tired looking and dirty in places. My experience at the spa was a joke and one I wouldn’t want to be repeated. "

"This is an immaculately clean, functional hotel with no frills, which met all of our needs and served us very well. The breakfast buffet was excellent. We stayed 2 nights and the room wasn’t serviced in that period - something to be aware of - but fresh towels etc are available on request. Staff were excellent throughout. Parking was plentiful and was an extra charge ( £5 per night) - entirely reasonable. All in all, outstanding value for money and would definitely stay there again. "

"Everything about this hotel was great. Room size, friendly staff and just an overall pleasurable experience. Thanks "