Hotel dekat Desert Horizons Country Club

"The property is located in a good area, its clean and the room size was decent, the bed was comfy. The cons : For the price we paid the service was as good as a 200$ per night hotel not 1200$ per night. There was basically no service, we took care of our luggage ( taking it up and down from stairs ), the reception and room service didnt answer the phone most of the time, the only amenity the hotel has its a normal pool without any special services, they didnt even recharge the waters in the...

"I have no complaints about this property, as this is one of the cheapest inns that is near the shuttle stop for Coachella. The pool is literally in front of our room, but we didn't even use it. There's a small cafe on the property that serves breakfast. It was so cozy, the vibe is so laid back, and if I were given an option to go back here, I would =) just because the other options out there were MORE EXPENSIVE, especially during APRIL."

"Room was clean. Some areas were remodeled but some were not (for example the bathroom door). Breakfast quality was good but the room where they keep the food was small and had only one access point, creating congestion during morning hours. It’s been 17 days since I checked out but they still keep a hold on my credit card. "

"Loved the made to order breakfast. Pool was very refreshing. Staff were always helpful. "

"Hotel is completely renovated and brand new. Excellent location, staff and location. "

"The best hotel! The location is fantastic, right next to El Paseo with all the restaurants and shopping. There’s a great spa and fitness centre plus two choices of where to eat. Parking is super easy and safe. The pool is fantastic and we loved the food and bar. "

"This resort is unacceptable for a Hyatt property. On the positive side, the design of the pool itself was great for the area, and one of the few properties with a lazy river. The water temperature was refreshing. Beyond that, not much to like. For context, we stayed here on weekdays. The service here was terrible and unacceptable for this type of resort. The restaurants were significantly understaffed, with extremely slow service for both bar and restaurants. Housekeeping and bell desk...

"Staff were very friendly and helpful at the registration desk. The room was clean and comfortable but did have some wear and tear in some places like the wall paper in the bathroom. The staff at the main dining area took long to approach and take our order and some were not very friendly, but it was still convenient to have a restaurant in the hotel. The pool was great and the kids enjoyed the arcade. Breakfast was also great. "

"It was great"

"We had a rather unpleasant experience. There were no TV remotes, the air conditioning unit kept malfunctioning every 20 minutes, and the ironing board was broken. These were not the amenities we had anticipated. "

"The pictures are deceiving. The pool is tiny and the overall complex needs a major update"

"I am writing to formally request a full refund for our recent stay at your property, as the conditions were unacceptable and far below the standards expected of an Embassy Suites hotel. During our stay, we experienced multiple serious issues: No towels were available at the pool on several occasions. Mold was present in the bathtubs in two different rooms. Both rooms had broken tub stoppers. Towels provided were old and felt like worn rags. We found hair inside the drawers, which prevented us...

"Excellent property. Very clean and well-maintained. Exactly as pictured. "

"The room was not very clean and we could not use the shower in the primary bathroom because the shower felt as if it was sinking"

"We stayed in Queens Bedroom with balcony at springs pool tower. The corridor seemed to be dusty, the carpet seem to be old and so was the look of the room espcially the back wall. However, th amenities nd activities outside of the room were engaging."

"great staff great property "

"Breakfast menu tasty and fresh. Biscuits and gravy. Fresh cinnamon rolls, POG drink. Room clean and well furnished, shower hot and powerful. Staff very accommodating and friendly. Great place to stay!"

"Good"