Cari Hotel di Batu Ampar

"Visited Grand Mercure in 2026, after the refurbishing. The landscaping works at the entrance is still being upgraded, and the entire hotel looks brand new. The team of staff were all efficient and warm, from the reception, concierge, to the Ambrosia Restaurant. They have a convenient shuttle to the mall, with a brand new van. The kueh lapis and grilled sausages at the breakfast buffet were delicious, and the chefs did the grilling on the spot. Will be keen to try the Sup Buntut next time...

"Had a short stay in Ayola hence did not try out the spa. The room I had was a twin bedded and condition of the room was fine, except that there's no hairdryer in the room. The toilet had a bad sewage smell which fortunately for me, I had some lemongrass essential oil with me, which I had literally poured into the drainage and it helps, had to do daily for the 2 nights. Didn't use the swimming pool but heard from one of the house guest, that the pool needs cleaning. The Restaurant staff are...

"Great location"

"Great experience "

"Kamar Nyaman dan Luas, Sarapan cukup enak, Swimming Pool, dan Playgroud untuk anak-anak sepertinya sangat cocok jika bawa keluarga"

"overall the room, staff and cleanliness are awesome. breakfast can do better. "

"Harga cukup terjangkau buat hotel bintang 4. Nginap 1 malam disini bareng suami dan 1 orang anak 7 tahun, baru masuk kamar langsung on-kan TV tapi gak mau nyala, ternyata batrei remotenya. Pool butuh perbaikan, akses menuju pool kayak gudang penyimpanan barang-barang. Banyak nyamuk di pool. Tapi bagus ada pool anak. Saya bayar biaya tambahan untuk sarapan anak Rp50.000 tapi gak ada bon tertulis apa-apa. Sarapan enak, banyak macam."

"Despite being a hotel that is quite old, we appreciate that the room was renovated to a modern look and we like the beddings and stuff. However the bathroom was a let down because sewage odour kept escaping through the floor traps. To cover the smell, the housekeeping use urinal mat, commonly used in public men's toilet urinals, as deodoriser, making not only the bathroom but the whole room (in fact the whole floor) to smell like public toilet."

"House to small for 5 pax. Book for 5 pax but only get towel and other amenities for 4 pax. Location is great just beside the ferry terminal."

"Room is small for single bed and room’s sound proof not so good can hear from outside . Toilet is small . Overall still ok for double room . Lobby and restaurant are good "

"Spacious room. Good air-conditioning."

"Affordable stay, spacious room. Overall okay, will come back because it is cheap and good"

"Pelayanan kurang memuaskan...dan sering dicuekin."

"Uncleanliness, staffs were nice, great location but amenities were bad "