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"The hotel was a great value with the property right on the port. The staff were very friendly and responsive. We couldn’t really see the ocean from our rooms, but we were close. The “beach” was really the boat docks. The hotel paired with Star Tours for all snorkeling adventures which is nice. "

"We were fortunate to be beachfront. We peeked into some rooms that weren’t and felt we would have been very disappointed if we had chosen otherwise. To be clear, there is no beach. The only beach is a bumpy 45 drive away at Secret Beach. There is a large clean and well maintained space in front of the hotel that is safe with sand brought in. Haley and the staff at the front desk were above average as well as the security team including Alexander The annoying issue was housecleaning. Every single day we had to bother the front desk to chase down getting a room clean before 5 on. Then, we routinely had to go to the front desk to get items the maid had missed. When we spelled out what needed to be done, it was but we always seemed to be chasing something. The hotel would benefit ny providing an info card explaining where to get water ( and providing larger jugs) as well as identifying local restaurants. The ones on either side of the hotel are to be avoided (one is triple the price of local fare and at “On the Rocks” - we waited 1 hour 45 min for a meal. Dowttown, Elves was excellent at the high end but worth it. El Patio is to be avoided at all costs as the prices are the same as Elves but the portions were minute for the island Unfortunately- and no fault to Bananas - the sargassum was so bad it was nauseating at times and chased us from the beach. This is widespread problem everywhere on the island except at Secret Beach "

"Pool Was amazing and I got an upgrade with the best views "

"Pool was nice and it’s a beautiful spot close to everything but there were bugs in and around our bathroom sink and our shower head didn’t work and the restaurants in the area had random hours that they went by and they also don’t mention that to get to the other half of the hotel you have to take a ferry until you get there but staff was super nice and respectful and cleaned our room everyday. "

"It’s a good place for one night but lacks amenities and no restaurants close by. Staff is super helpful though. I did not like that they charged exorbitantly for water and coffee pods. Otherwise, room is clean and comfortable. We only stayed there the night before heading back home. "

"Loved the ocean vuew and the terrace"

"Muy mal porque con 2 días de anticipación expliqué que no podía llegar al hotel debido a la cancelación de mi vuelo, nunca respondieron claramente y solo 3 días después dijeron que aplicarían la penalidad, muy mal la comunicación y el servicio al cliente, hubieran podido aplazar el ingreso al hotel para otro día mas adelante "

"I booked this hotel at the last minute because it was close to the airport for my early morning flight. I honestly wasn’t expecting much but was extremely impressed upon arrival. The hotel is large with lots of amenities, most which I didn’t have time to explore. They have a great bar/restaurant with an open air, tropical theme right next to the pool. They were expanding the deck area next to the pool, which will be lovely when finished. The rooms were modern, clean and well stocked. The bed was comfortable. The spa area looked lovely but I didn’t get to use it. As I left the next morning, I passed the breakfast buffet. If I’d know it was so large with so many good food choices, I would have gotten up earlier to enjoy it. I’d definitely recommend d this hotel and will stay here again when I visit Belize. "

"We loved our room in the jungle setting with a glimpse of the ocean from our porch. Beautiful resort, pool area, and beach, in tropical setting. So convenient to the town, restaurants and shops, yet serene with a great dock for snorkeling and diving activities. Very friendly staff that made us feel welcome and relaxed. Saw a sting ray, and tarpons, as well as smaller fish from the dock. Loved the Hol Chan & Stingray alley tour. The guides were fun, professional, and made us feel safe; yet we saw a ton of nurse sharks and stingrays up close. Great location for snorkeling excursions. Pineapple restaurant served delicious lunch and we enjoyed the smoothie bar in the daytime. At night we had a glass of wine overlooking the water then hung out by the pool watching a fight that was on. Walked along the beach to other restaurants too. Great place to start out your Ambergris Caye trip if you plan on going north later, like we did, or stay your whole trip there. Great base for excursions and easy to walk into to town. We didn’t need a golf cart until we left the resort for northern Ambergris Caye. "