"I would only stay at this property for a family or group trip. It was a beautiful property with lovely pools, watersides and volcanic springs. However it was very touristy and busy with people everywhere. The restaurant options were good, but the food was average and pricey. The overall amenities were convenient. I was able to get laundry service and there is also room service available.
I had a huge roach in my room on the first morning that I had to kill with my shoe and there were no hooks to dry your wet clothes and towels aside from outside, and it was raining so that did not help to dry anything.
I would not book this property for a quiet romantic getaway. However, my tween kids enjoyed it immensely and liked the water slides, room service and pool grill.
The location was perfect and convenient to all the restaurants in town.
There is a lovely gift shop on site. I would buy your souvenirs here, the airport prices are almost double the prices at this store.
There is a beautiful view of the volcano via a 2 mile upward hike or via car drive."