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"This hotel is an amazing hotel. Its the best hotel I have ever been to. Breakfast is good. The staff are well trained, professional and kind. Especially Parisa and Emma. These 2 were very helpful and nice."

"The location was very convenient. The family room was spacious and clean. The only thing that needs major improvement was the room service food. We ordered room service on a rainy night. It was super expensive (over 500 yuan for four simple items) and tasted terrible. For that price, you would expect decent food. It was the worst meal we had in Shanghai. We can’t order food delivery because we don’t have a local phone number. We ask staff for the hotel number for delivery but didn’t work and we didn’t really get much help so we ended up ordering room service."

"It is inside the airport. Very convenient if you just need a few hours rest or even spend a couple of nights as you have the metro and MAGLEV stations there, so it is very easy to reach the city and enjoy. "

"We had a very pleasant stay at Sunworld Hotel Beijing. The room was comfortable and impeccably clean, and the housekeeping team was both efficient and genuinely friendly throughout our visit. The buffet breakfast offered an impressive variety — a highlight of every morning. The hotel's location is excellent, making it easy to explore the city without any hassle. The one area where there is room for improvement is the front desk. A warmer, more welcoming attitude from reception staff would go a long way in enhancing the overall guest experience. For Western travelers in particular, having at least some English-speaking agents available would be a significant plus — on a few occasions, communication proved quite challenging. Overall, a solid choice with great fundamentals. We would return, and hope to see those small improvements on our next visit."

"Helpful staff, clean hotel and facility. Lots of space you don't feel like everything is on top of you. This hotels looks just like the pictures."

"Yes "

"Property and rooms were very dated and in urgent need of refurbishment. However the location is excellent, food and bfast buffet is very good and the staff are above and beyond. Extremely helpful and always ready to help. I lost my earpods in the hotel and they were able to get it delivered to my local contact in Beijing on the same day that I contacted them. The staff at the shop too is very good - my children enjoyed many hours of bottle painting there. "

"Quiet but close to attractions. The free shuttle within 2 km was extremely helpful. All the staffs were extremely eager to help in anyway. The pool, workout room spa are all excellent. Room was well appointed and the views are amazing. Mr. Chen at the front desk was very knowledgeable and friendly during the check-in process in addition to every time seeing him. Luigi was very friendly during the checkout process. Thank you to everyone at the Mandarin Oriental. Looking forward to visiting again in the near future."

"Clean room and room servicing, good concierge team and good services. Young bell boy who was very service oriented, exceptionally customer oriented worth mentioning. Breakfast was average. Checkout service was average. "