Cari Hotel di Kolombia

"Excellent!"

" My stay at the Heiss Hotel was exceptional. From the moment I arrived, I was welcomed with warmth, professionalism, and genuine care that truly set the tone for the entire experience. What stood out the most was the outstanding customer service. Every single employee I encountered went above and beyond to ensure my stay was comfortable and enjoyable. Whether it was the front desk staff greeting me with a smile, housekeeping maintaining impeccable cleanliness, or team members promptly assisting...

"The check-in was horrible. The lady at the front should definitely not be greeting late arrivals because it looks like she was having a bad day. Rude and unprofessional. I had stayed in this hotel before and was never greeted in such a horrible manner. "

"I would give this resort a 1-star rating. While arrival and check-in went smoothly, the overall experience quickly declined. One major issue was the language barrier. There was a clear lack of staff who could effectively communicate, which made even simple requests frustrating and difficult. During our stay, service was consistently poor. On two separate occasions at the pool, I requested drinks for my spouse and me, and both times, the request was never fulfilled. Another day, I ordered room...

"This property is amazing as it has a awesome breakfast, "

"The hotel and surrounding areas were beautiful and at a great location"

"Immigration lines are terrible. It’s not clean at all very hot not a lot of help one more can I say I travel every two months all over the world I didn’t like what I see there sorry."

"Great location. Close to a lot of activities. The Ubers were super cheap. Great pools. "

"Very nice place and friendly staff! The hotel was very clean! I wished they offered more vegan or vegetarian choices! I had to travel very far to find restaurants that were vegan and vegetarian friendly! Other than the lack of food options, I would recommend this hotel and definitely go back!"

"Excelente! "

"El hotel es muy bonito, con cuartos limpio y personal excelente! En especial Joan y Ana Luisa siempre estuvieron muy atentos."

"Excelente hospedaje: lindo, super limpio."

"Excellent stay, however bar and cafe prices need to be revised as they seem way too inflated"

"Very nice location, great pool with an ocean view. In the afternoon it is very hot, I wish the had more canopies the block the hot sun. "

"Las sábanas estaban húmedas "

"I recommend very good location"

"This is one of my favorite spots in the city."

"Excelente Hotel y Excelente personal 🙏"

"Excelente el lugar muy limpio"

"The stay was great !"