Cari Hotel di Kosta Rika

"We stayed here to celebrate our engagement, but the experience was disappointing overall. While the property itself is nice, the service was atrocious. Staff were consistently unhelpful, dismissive, and seemed poorly trained and apathetic. Housekeeping entered our room twice without knocking and we were in bed naked. When we raised it, we were told to use the “Do Not Disturb” sign—no real apology or accountability. They made it our problem and only half took accountability after we pushed back....

"Amazing vacation. The sister hotel next to the palace was renovated and absolutely stunning. But very crowded! The Palace had half the amount of people. Top shelf drinks. A few less food options. But you can go to other hotel for breakfast and lunch. The beach was awesome- different than the white Caribbean we usually go to. But an easy 1 mile walk from point to point and seeing / feeding the monkeys made this trip unforgettable. Take water shoes! We are planning to return with our kids once...

"Horrible will never go back old food was horrible had to be buying food breakfast lunch and dinner even food a roach on the kitchen towel old everything was nasty !!!! "

"Nice resort in a great location on a lovely beach."

"No power at electrical outlets in vanity room, no hot water in the morning in shower stall and vanity sinks, no coffee available in the Lobby. Recommend Springs Resort & Spa as their facility has outstanding facilities & services. "

"Amazing hotel and staff. Enjoyed this place for a wedding. Food delicious and a must stay!"

"Staff was amazing, check in painless 10 out of 10 recommend pay for the ocean view stunning"

"excellent pools, great upkeep. amazing breakfast"

"We had no water 3’times while taking shower- very stressful. They mention a problem that lasted 3 days of our stay. We were offered early check , however it was not possible at last moment. We have to wait approximately 2 hours until we got the master suite. Even though staff was nice, I will not recommend the hotel to friends and family. Definitely there are better choices hotels in the area."

"Same breakfast everyday but huge selections (Tamara and Maris delicious ice coffees). Room very clean and staff sooo helpful and made our stay great. Gabriela concierge went beyond our expectations and made my wife’s Birthday a success.Swim up bar employees are top notch. Texmex restaurant delicious (Luis Carlos and Randal) went above and beyond. Small resort compare to others but made it for a more welcoming vibes. You cannot walk anywhere since its a bit remote on a mountain. We did an...

"Absolutely wonderful place with all the amenities an older adult needs! Very responsive and polite despite all our...figure it out as you go...errors. They made booking easy, tips were included in the food bill, gardens were amazing and grounds keepers were always busy!!! Would love to come again. "

"The Service was the Best!!! Special thanks to Erick, Emily, Henry, and the whole staff!!! The hotel has beautiful views to the ocean, "

"This property is beautiful, clean staff are friendly, would stay here again "

"Desde momento que llegamos tuvimos un trato muy diferente en comparación con los extranjeros, en la recepción un trato tosco y poco informativos, en el restaurante demasiado tiempo espera para ser atendidos y las bebidas nunca llegaron algunos de los saloneros nos ignoraban como sino nos vieran, no había agua embotellada para los nacionales, el control televisor no funcionaba tratamos reportarlo a la recepción donde normalmente se reporta y el teléfono tampoco funcionaba cuando fuimos nos...

"Five -Star all the way - especially the service. Jackie-the-Critic gives it a 5-Star Thumbs up."

"Great location, service and volcano view plus a hot spring in location"

"Same menu for the entire stay, with not much variation... so-so snacks. The chicken nuggets and hamburgers were awful. Room had no view- just looking at palm trees. Did not feel welcomed at all. Everyone seemed to have a chip on their shoulder... "

"If you are visiting for your first time to Costa Rica this is not the place. When we checked in at midnight we walked to our room, that was farthest from front desk, and the keys did not work. Had to walk back to get keys that worked then the door latch on the inside caught so we had to Jimmy it open. The rooms were not well maintained and the doors did not seal so bugs would crawl in the room and we would have to kill at least 5 bugs a day. The shower only had hot water so could not adjust the...

"Amazing!! Highly recommend."

"Alcoholic cocktails were too strong, so flavor was overpowered by alcohol."