Cari Hotel di Devon

"Great location, but the hotel desperately needs updating. The staff were not very welcoming, they looked disinterested and not very helpful. Our room had an unpleasant smell when we walked in. The floorboards in the room above us constantly squeaked when people walked about which disturbed our sleep. The carpet throughout the hotel looked dirty with stains on it, which provided unpleasant and unwelcoming appearance. Garden and the plants were not maintained and looked very unkempt. Breakfast was...

"I recently stayed at the Grand Hotel in Torquay from Monday to Friday last week with my family, and unfortunately, our experience was disappointing. The hotel is in a fantastic location, making it easy to explore Torquay and walk to the beach. Having two swimming pools was also a nice feature and something the children enjoyed. However, the hotel itself is in desperate need of modernisation. Our biggest concern was safety around the pool. My daughter caught her toe on a loose or damaged tile...

"The hotel is absolutely gorgeous and spotless. We had a beautiful view of the ocean from our room, which was very spacious. The bed was quite comfortable and the rooms seemed to be sound-proof because it was so quiet and relaxing. Livermead beach is located across the street; the beach is beautiful, but the sand disappears at high tide, so be sure to plan your beach day around this. We also loved the stunning views from the rooftop terrace bar. We would love to return to Torquay and stay here...

"Very Friendly and helpful staff. Hotel and room was perfect, air con was a massive help in this weather. The spa facilities were the best and just what we needed. Will be back again soon!"

"Nice location but disappointing service by some of the staff. Sun loungers were very dirty looking, could do with covers over them and replaced daily."

"Clean room and excellent service very well maintained"

"We were delighted to have a balcony room overlooking the golf course."

"Staff were nice, room was ok, mattress was somewhat soft. Bathroom ok, quite large but walk in shower a bit small, with rubber seal starting to detach itself. Sink was a little small, and the bathroon window had some mould. Location is very good, a short walk to the town centre and sea front, but parking a bit of a pain, not a lot available"

"Very modern. Lovely rooms. Air con was a blessing. Very nice breakfast"

"Dudntvspend long but close to beach and ok"

"Disappointing stay at this hotel. The staff were a little unwelcoming and the service was not great. A beautiful location but this was let down by terrible parking, poor facilities and attention to detail that wasn’t there!!!! The spa was poor with an outlook to a wall!! The room was also disappointing with hair on my pillow and uncomfortable cheap pillows. I was very much looking forward to this stay but was very disappointed."

"It’s fine, nice location"

"Nice modern hotel, with air con that was clean, well maintained with comfortable beds. Only one of three EV chargers was working and non electric cars often parked in spaces in front of chargers."

"Perfect location in Lyme, especially with parking. Comfy bed. Disappointed pool not open, and surprised not to get a discount via Expedia. Common parts very old but apparently will be updated in next few years. Will be excellent when completed"

"I booked the hotel as it says that it had air conditioning. It doesn’t when i asked the staff they were rude and unhelpful. This is a rundown overpriced relic of a hotel. The gentleman on reception was the rudest person i have ever encountered. Avoid"

"We stayed at the Derwent, we had requested for rooms close but were put on completely different floors. The hotel is very dated and is overdue an upgrade. The rooms are tired looking. We found some of the staff a little aloof and not many smiles around on reception or in the bars. The amenities are good. The outdoor and indoor pools looked good. There are some quieter places to sit if you wished. We had a lovely couple of days in Torquay and the hotel is conveniently located. If we stayed again...

"The bar could be better stocked"

"Friendly staff on arrival, quick check in still had to fill in form which was already done online.The room was big & spacious all facilities in the room.bonus that you had toiletries. And even though we were on the side of building we had a sea view. Would diffently recommend."