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"Clean and comfortable room, excellent airport shuttle service, friendly and helpful staff, particularly in the housekeeping department, breakfast can be better and the carpet in common area needs to be renovated urgently."

"It’s a very handy hotel built for easy transit, the rooms are clean, the beds are comfortable and there’s wifi. TV’s don’t tend to work, but that’s not a problem for me. Check in staff are always polite and helpful. The rooms need maintenance, every room I have stayed in, around 8 times in the last month have either water leaks from the sink, broken hoses for toilets, all have had the sink plug disconnected. Showers are tepid at best. Breakfast food is good, but staff are super lazy, tables aren’t reset, I asked for cutlery and a table to wiped down.. didn’t happen, I got cutlery from another table with a solo diner, coffee cups are non existent until you ask and so on. If it’s not included in your room rate, go to one of the cafes near A-gates, don’t pay to eat here."

"Great experience, I enjoyed my stay, great staffing too. "

"I have stayed here 10 years ago, although the amenities are great however the hotel could do with refurbishing, for both the spa and rooms,"

"Yghbbhh"

"My stay at Ramada Addis was good. The hotel is very clean as it is new. But it is overpriced as most hotels in Addis are."

"had an outstanding experience at this bestwestern in Addis, and what truly made the experience exceptional was the staff. From the moment I arrived, I was welcomed with genuine warmth and professionalism. Every team member I encountered went above and beyond to ensure my comfort, always greeting me with a smile and a willingness to help. The front desk staff were incredibly efficient and attentive, making check-in and check-out seamless. Housekeeping maintained the room to a high standard, and even took the time to add thoughtful touches that made my stay feel personal. What stood out most was their consistency—every interaction reflected a high level of care and dedication. It’s clear that customer satisfaction is a top priority here, and it made a lasting impression on me. I would highly recommend this hotel to anyone looking for not just a comfortable stay, but a truly welcoming and memorable experience thanks to an exceptional team."

"Food prices is way too much juce and beer everything so un appropriate the place room prices is very expensive I am so disappointed that I paid $220 dollars for that kind ordinary place it won’t worth to pay $220 there food prices ? Outrageous I will not recommend this place for the price should be less than $100 changing $200 us must be 5 star resort with all kinds of activities not this ordinary place "

"Amazing! I will definitely stay here again. Super kind and helpful staff - great food and an amazing location close to everything great. Highly recommend. "