Cari Hotel di Guatemala

"Todo perfecto"

"Las botellas de agua muy pequeñas"

"ideal location and size for us."

"El servicio, la atención del personal maravillosa. Le Pregunté a un empleado llamado Joseph donde podía comprar una pastilla para el dolor de cabeza y el muy respetuoso me informó y me la llevó a la habitación felicito al hotel por la atención de su personal con los huésped y el tema de la seguridad excelente. Lo más importante vuelvo a elegir el hotel Barceló Guatemala City."

"My husband and I loved everything about this resort. Hospitality and service throughout the entire stay, truly met our expectations. If you're looking for a weekend getaway or a long stay this is the place. Looking to come back and enjoy our stay with family."

"The service was very good, and the food was excellent. The room was also very clean. The only thing I would recommend is being more careful with the floor in the dining area, because the humidity and heat can make it very slippery and dangerous to walk on."

"No air-conditioned unless you take a suite and for 2 bed they give you only 1 fan. No iron. The Staff is not friendly"

"Rate: 8/10 When we arrived there, there was no power until 3pm which was said to us when we arrived at Jenna’s. They were great help with the Tuk Tuk ride to many places (paid cash to the driver, no issue). Construction was taking place. The language barrier between the chef and us was not good. Breakfast was supposed to be free but we were charged for vegetables which is part of the free breakfast (language barrier). There was no bartender so we ordered beers all 2 nights but they had happy...

"Staff were amazing. Hotel is in a perfect location close to all the attractions. Highly recommended."

"During our stay the air conditioning was not working. Suggest at check in guest should be informed when there are such issues. One of my companions was very unhappy to find no air in the room"

"The entire Hotel was absolutely beautify, every rooms tells a story they rebuilt a dream out of a convent ruins, we had dinner at the terraza and it was a very nice experience."

"We stayed 3 nights. The staff was very friendly and helpful! The property well maintained and looks great. There are NO air conditions in the rooms. The ceiling fans are a bit noisy but other than that, the stay was amazing."

"We stayed in August and it was hot, we had a room with air condition. It was very noisy but at least cooled the room. Continental breakfast comes with fruits, bread, butter, jam and a drink, all the rest is extra. The hotel was more isolated and not in any town center. We had a private tour of the towns around the lake and it was very convenient for the boat to dock at the hotel private dock and pick us up and drop us off there."