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"This hotel is a great choice with cool amenities such as tennis courts included on the nightly fee. The staff could be trained to be more professional and friendly. "

"The hotel was very clean everyone was super nice. The breakfast is delicious good quality options that will let you start your day off on the right track. Restaurant food was also great not one complaint. All the staff were willing to help me out when I needed anything. I want to especially recognize an employee that works the breakfast shift daily her name is SUMARA she is such a humble lady she always was so attentive to our needs, such a kind and very respectful person. She truly made our time there a very enjoyable experience. Thank you to all the wonderful staff at this amazing hotel for the hospitality and warm welcome through out our stay."

"Very convenient location in west end. Nothing fancy but everything we needed. Our room did have a cat odor in it and the bathrooms could use a good grout cleaning. Everything else was clean. The staff was extremely nice and helpful. Breakfast in the coffee shop was excellent! We would stay here again!"

"We loved Infinity Bay. Roatan’s West Bay is truly a tropical paradise!"

"Loved this place! The spa was phenomenal and the staff were so nice."

"The place is very clean, the room is cleaned daily unless you prefer privacy. The air conditioning helped keep cool during the middle of the day, and bottled water (5 gallon dispensers) is provided everywhere (including 1/2 gallon bottled water in the room). Sheets and bed fixtures are high quality. Now the staff is the highlight of the Mayan Princess. They are all adorned in crisp clean uniforms, welcome you each day, and are extremely professional. each member went above and beyond to ensure I enjoyed my stay. Note: I had issues with my phone, and over the days it took to resolve the issue, the staff accommodated me using company phones, and getting staff to take my phone for repairs. Laundry service was excellent, and the on site massage therapy was convenient. Overall the staff was stellar, and it's the warm feeling that will bring me back again. I can go on all-day to explain how amazing the beach, the water, sand domestic plant and animal life improve the overall relaxation you feel when you visit a beautiful beach Compared to other tropical Caribbean beaches I've visited the coral sand here is softer, the water is clearer each day and overall pleasant for walking on barefoot (even if there is a 30 minute rain). I did visit each restaurant/bar(s) on site and each had it's own charm local specialty drinks with informative staff to explain history of the area, the drinks, culture, mangroves, etc. It is an overall wonderful place to visit and then visit again."

"Everything ok"

"Great, clean and new hotel, we stayed there 2 yrs and and got back again. Breakfast is great! We will be back soon."

"We were upgrade to an Owners Suite, but it didn’t have an ocean view, but the extra amenities were worth it. Breakfast was delicious, and the beach was gorgeous. Staff were top notch. Lounge chair views were obstructed by beach vendors on one end, but we always seemed to get a lounger with unobstructed view. Afternoon snacks and Champagne were a nice touch. We will definitely be back!"