Cari Hotel di Hunter Mill

"Free parking!"

"Staff was very nice and helpful."

"Stayed here when our flight was cancelled. Appreciated the airport transportation. Staff was friendly! Bathroom was not the cleanest and room was dusty. Could use new beds as they seemed worn down. Worked for the night."

"Customer service was great"

"I had to request room cleaning as it wasn't done automatically. Also, the fitted sheet and mattress cover had red stains on them. The Hyatt hotel should've thrown those away, and not subject future visitors to the poor cleaning activities by housekeeping! Quite alarming and very disappointing."

"This was a horrible experience. The room smelled of smoke but was allegedly a non smoking room. We found a literal turd on the floor underneath the bed behind the bed frame. Looked like it was from a small animal maybe? It was a horrible experience. We left right away. I booked through Expedia and a representative told me we would get a refund since we didn’t stay in the room but then the hotel wouldn’t approve the refund after the holiday weekend. Absolutely deplorable."

"We arrived passing midnight and called to confirm the hours and availability of the shuttle. The staff told us it was still running on schedule yet we waited for an hour just to see all the rest of the passengers being taken up by the rest of other hotel shuttles, and even the Marriot shuttle guy was surprised to see us once and again for four rounds. We kept calling to confirm if there was any shuttle coming, the answer was always "it's on its way" and yes, it did show up after an hour at...

"Jacob, the front desk guy was a nice guy!"

"I arrived at 2pm, 1 hour before checking after a 3.5 drive, I called ahead and asked if they would please have my room ready, they said they couldnt guarantee it. I arrived and it wasnt ready, so I parked and took their free shuttle to the mall unable to freshen up. I called about 730pm to have shuttle pick me up again from the mall and was put on hold for over 10 minutes, twice, (shuttle ends at 8pm) my sister also tried calling and same thing, we tried telling her what it was for before she...

"Fantastic breakfast included with room stay."

"Breakfast was very good. The property has been kept up but it needs to be refreshed. The location is good if that is where you want to be although you need a car to get around. The staff was very friendly. It is a good hotel but it has lost some of its luster."

"Staff upgraded me to the Presidential Suite!!!"

"The room was clean, the water pressure was good and the staff was very nice. Pretty good breakfast too"

"The AC cover was broken and there were some dents on the walls. So they need to fix it!"

"The pool is not in service. We were so looking forward to it in July."

"Very clean with a very good restaurant attached to lobby Would be nice to have hot breakfast offered in the lobby Starbucks"

"The doors to the handicap room we had and locking access door to parking did not have any way to keep them open. Getting a person in a wheelchair through the doors was very difficult...so much so that we did not stay our last night. Also, sidewalk is poorly maintained and bumping from crack to crack threatened to toss person from wheelchair. Definitely will not stay here again."