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First class hotel. Excellent service. Very helpful staff.

The choice is yours in this beautiful location in Italy.You may visit the area by train,bus or sea from Sorrento.There are Roman ruins,beautiful coastal villages,Capri for the day.Or just strolling the lanes admiring the views and stopping for coffee.Will return to continue exploring this beautiful part of the coast as soon as possible.

From the minute we arrived to the moment we left this hotel was amazing, the staff were really friendly and great information , Marco the Barman with his amazing knowledge of cocktails. Real cosy hotel with only 48 rooms, great location around 15 minutes to Parthenon and 20 minute walk to the coliseum. When we return to Rome we will be returning

The view from room 602 (Mini-Suite) was jaw dropping and enhanced by the cloudless blue sky, mill pond view of the lake and a backdrop of the mountains with snow caps. Hotel staff were exceptional in their attention to detail from the staff at reception and throughout the facility to the unsung heroes who ensured our stay was without any low points. Beautiful room which was of an exeptional standard which wanted for nothing. The availability of a car to take you down to the lake and...

Fabulous hotel excellent location main entrance in the main square of Sorrento close to all shops and restaurants. Great facilities large and beutiful private garden full of fruit trees,small football ground,basketball and children playground.Best location private lift takes you down to the beach and marina where you can take a trip to the close Capri Island 20 minutes by ferry Euro 38 round trip. Excellent staff polite, helpful and pleasant. The hotel rooms are well maintaned and beautifully ...

A very stylish well located hotel. Excellent rooms and a great breakfast. Roof top sitting area was delightful. Concierge staff very helpful.

A lovely hotel with friendly and helpful staff. We enjoyed using the gym and the bar too. Will definitely stay again!

We loved our stay at Donna Carmela, beautiful boutique hotel, no expense has been spared in making it as nice as possible. Staff were charming, and the off season prices were very reasonable. That part of Sicily is very built up but the hotel is an oasis of peace.

Very good property on the banks of one of the canals. Easy to get to from the airport (via water taxi). Staff all very friendly and welcoming. Room was spacious and comfortable. Inclusive breakfast was tasty and plentiful. Great location to walk around Venice and get to the train station to leave.

All good. Right in the centre but inside the hotel was quiet. No noise when trying to sleep

Lovely hotel, well situated, staff couldn’t have been any nicer. The bar has great cocktails. The bed was so comfortable. Couldn’t recommend more

The simple white interiors reflect the ancient history of this old monastery, now a top quality hotel perched on the side of the cliffs, overlooking Amalfi and the sea. Spectacular views and wonderful service! Regrets that the 'infinity pool' is only open from May to September, note that this is not mentioned on their website.

We have travelled all over the world and have to say our 4 day trip to Florence was fantastic and made even better by the hotel, the room and the staff could not have been better. Nothing we asked of them was a problem no matter how small and the hotel location is perfect. Dave and Heather

Very pleased with our hotel, it had both character and a touch of luxury! Beautiful dining room also where we had breakfast, but service could certainly be improved there. Still it would not put us off staying here again when we return to Florence.

My husband and I had a fantastic stay at the Grand Hotel Minerva. The location is minutes from the train station on a lovely pedestrianised piazza, and walking distance to the main attractions. The staff were so welcoming and helpful throughout our stay - we hadn’t booked tickets to the sights but they managed to get us tickets for the Accademia to see the statue of David. Breakfast was fabulous, running until 10.30 on Saturday and 11am on Sunday, so no need to rush out of bed. We spent a lot...

Reception staff efficient and polite. Booked standard room but stayed in larger room /suite which would be ok for family. Bed a little hard would be only criticism. Ideal location. Rooftop bar a sun trap.

The hotel offers a very high level of service. It all began with my arrival at Linate airport to be faced with a taxi strike......a phone call to the charming Concierge resulted in a car arriving within 30 minutes to take me direct to the Hotel, where I was graciously received and personally taken to my very well appointed Suite. My entire stay was punctuated with support from wonderful, helpful and courteous staff, who could have done nothing more to improve my stay......until they provided the...

An excellent stay at a wonderful hotel. Attentive staff and seamless service. Breakfast was fantastic. A masterclass in how to run a hotel.