Cari Hotel di Kerala

"We were very disappointed with many things... firstly the hotel needs to work on its maintenance part. The bathroom showers were broken n tap nozzles were too tight n clogged pores... could not take shower the first day. Then we complained they repaired it. The staff was sooo undertrained and raw.. And i feel they should atleast be aware of the hotel little basic know how... whm we were asking the staff about the property.. they gave us a blank look.. seemed very clueless The lady staff...

"Very nice hotel, very comfortable"

"Very nice, modern hotel with clean and comfortable rooms. The staff were excellent, courteous, and made the stay feel welcoming. Overall, it was a very pleasant stay. The only area for improvement was noise, as there was a low humming sound from the bathroom ceiling and corridor noise could carry into the room at times. With a bit more attention to soundproofing, the guest experience would be even better."

"Excellent"

"Rooms were outdated, and the washrooms had poor ventilation with a foul drain smell. Despite booking three Coastal View Rooms together one book TDforExpedia booking, we were given two rooms on one floor and a third on another. Third room was on first floor which had a minimal coastal view. The hotel said the bookings came through separately and couldn’t place us together, which was disappointing on a family trip. The rooms were in an older section of the hotel (on the very far end), and the pool...

"It was off season and there was some annual maintenance going on - it has to happen sometime - but the hotel manager and staff had made every effort to minimize this and to more than compensate. If you wanted a fully equipped gym you might have been disappointed but if you wanted to stay in a simply beautiful property - and we were delighted in all respects from room, food, amenities, activities, and location this place is it. But what makes this property special is quite the most genuinely...

"Great clean room and more than enough space. Comfortable bed and pillows. Good room service and food that tasted good."

"A good resort for a getway from the city crowd .."

"Spa staff rushes people not able to explain well. Dining staff is good but slow and not trained well. "

"It was a pleasant stay"

"Beautiful property with an excellent staff. Highly recommend."

"Did not use the pool...the staff are friendly. buggy service from lobby to room is good as somebody is on staff at all times. Food is terrible. just go to the nearby hotel and eat."

":)"

"Stay was great. But they have included the waterfall in the advertisement but the waterfall was not working. I have waited over 15 minutes. But otherwise, the stay was great. Staffs were professional. The food was very expensive. "

"This must be the nicest hotel in Trivandrum, because everything was perfect. It’s a beautiful hotel, everything is spotlessly clean and the staff are so attentive. It’s truly a hotel where the pictures match how beautiful the property actually is. We travelled from abroad and loved our stay. "

"Very good hotel and excellent stay"

"Had a wonderul stay with family. My kid enjoyed the amenities around. We arrived early, but staff was very welcoming and provided us a early check in. Special mention to Sarath & Vijay, who made the welcoming special and helping with pool facilities. Place has a fantastic view of Banasura Sagar dam. Jogging track is also available near the shores of dam. Food was good, special thanks for chef for accomodating our requests. Overall nice resort, we enjoyed the stay."