Cari Hotel di Distrik Malvern Hills

"Best hotel we’ve stayed in for a very long time. Exemplary service. Spotless rooms. Spacious. Great location."

"I wasn’t impressed with the hotel. I had forgot my swim suit and the spa ladies were atrocious and very fake. The restaurant didn’t have enough meals for customers and poor service by the waitresses! The room was a twin bed when we were a couple. No music or entertainment all in all.. better to find a Holi park or glamping site"

"The Hotel was very easy to find just a few minutes from j11 off the M5 The room was very nice very clean with a very comfortable bed. We only stayed the one night , Breakfast was a good selection buffet style choice and the staff were all polite & friendly. We will definitely book again when visiting in Gloucestetv"

"Good value hotel"

"Nice hotel. Rooms a touch dated and with no Aircon (but the hotel doing all they can to help guests during the hot weather). Amazing breakfast! And lovely additional facilities like mini golf and outdoor chess, etc. Pool was nice but a little dirty (stuff floating around at the bottom). Paying extra for a dog friendly room should have been flagged at booking not check-in. Also didn't expect to be charged to use the mini golf (and ultimately wasn't - the charge was apparently waived when we...

"Enjoyed our stay, we were on the top floor, but no lifts. Anyone with mobility issues might struggle. There is a stair lift to first floor that needs hotel staff in attendance. Room was spacious, bed very comfortable and facilities fine, We elected to have "no clean" service, (the hotel's policy for saving water) but we did expect the inside of the windows to have been cleaned, the views were obscured because of this. Also, we expected tea, coffee and milk to be replaced, but had to ask. Hotel...

"The property was clean and staff were very helpful"

"We only stayed for one night, but it was a great experience. The location was perfect for our needs, and having plenty of parking on-site made things very easy. Our room was standard, comfortable, and clean. The highlight was definitely the breakfast—a really lovely full English! Would happily stay again."

"Nice staff but room and hotel very rundown and out of the way"

"I actually enjoyed my stay at this hotel. We had a classic double room and it was bigger than it looked in the photos. The bed was comfortable and the room had everything we needed (hot drinks, Elemis shampoo, body wash). Some slight wear and tear on the furniture (warped side tables and desk) which is easily fixed and will make the room near perfect. The only issue we did have was this thinness of the walls and ceilings. We were woken by people walking in their room above us and could hear...

"Hopefully when finished will be nice"

"Friendly & professional and a good breakfast. Tiny TV in a large room was almost useless."

"Nice place, needs better cleaning."

"Online this hotel looks a great place to stay . Unfortunately when stopping there it does not get close to delivering that standard. We booked a 90 birthday for my mother for 80 guests . The level of support from the people that work there was so poor. On asking could speak to a manager we were told that would not be possible"

"Quite old surfaces everywhere but clean. Pub restaurant were very nice as was the food."

"Worcester Bank House Hotel, Spa & Golf delivered an adequate but underwhelming stay. The room and bed were ok, comparable to a Premier Inn in décor and comfort, but the wider hotel felt tired and poorly maintained. Hall carpets were sagging and dirty, woodwork was damaged, and several areas looked neglected. Despite its four‑star rating, the experience was closer to three‑star. The Garden Room restaurant was the biggest disappointment. Although marketed as relaxed fine dining, the reality...