Search Hotels with Room Service in Mexico and Central America

"Clean rooms. Friendly and helpful staff "

"It’s wonderfully located in the historic center. Staff were nice and attentive and the hotel smells beautifully. Wish the king size bed was a real king size bed and not 2 joined twin beds but at least they weren’t uncomfortable but you can feel the separation. Because of convenience and location, I will absolutely stay again. "

"My room 207 was horrible and dirty. They moved me to 508, the day after. The staff has zero customer service when it comes to being generous to the customer service. They also make you wait as they are supposedly making the move,but you can see that they are not helping you with the will. Beautiful location although I think the staff is to comfortable because they have been in their jobs for so long. This is our 4th time on this property and you can see it declining bad. Clearly it’s a staff issue."

"yes ! Yes ! Best vecation ever!"

"Had a great stay at Galeria Plaza Reforma. Perfect location, professional staff, and very clean, modern rooms. The rooftop views are stunning. Excellent value in CDMX—highly recommend!"

"No complaints about the resort, all around best hotel/resort experience I’ve had. "

"It’s run down. Not the star rating it’s advertised as. Feels dingy, carpets are super old. Very over priced. Exposed wires under the bathroom sink. They gave us complimentary drinks which they then tried to deny. I had to get the bar manager over to finally get it fixed. I also left my jacket behind accidentally and trying to get it back has been like trying to move heaven and earth. Unresponsive staff. "

"Amazing location, interior and staff!"

"Average"