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"Clean room, Good staff, Mangrove forest view"

"Rooms were clean and the staff were amazing with the room service. Downside is that this is a small resort, entertainment could be better."

"The highlight for us was the kid's club, which my five-year-old loved. The employees planned fun activities throughout the day and for families in the evenings that made our stay feel very special. We were very confident leaving our daughter in their care and she left bubbling with enthusiasm. We preferred eating at the restaurants compared to the buffet, but the best evening was the Mexican-themed night (every Saturday). The accomodations were very clean and comfortable and we were very pleased overall."

"Everything was great. The staff are exceptional. The food was good esp the Mexican restaurant. If you want it to be more quiet, avoid March as it will be full of college spring breakers"

"This hotel is perfect for a one night layover. Friendly staff, clean room, and comfortable bed, plus the food I ordered from room service was delicious. I would definitely stay here again."

"We booked an ocean-view room; however, the room we received does not have the ocean view as described in the booking. I have attached a photo for your reference. As we are staying only for one day, we do not want to spend time changing rooms. Therefore, we kindly request a partial refund for the difference in price between the room we booked and the room we received. Please review the attached photo and let us know the amount that can be refunded. Thank you for your assistance, and we look forward to your response."

"Yes, the view was amazing. The rooms are alittle dated, but everything is very clean. The staff is incredible!"

"This property is starting to become dated. The noise levels are untolerable. Drunk people screaming at all hours. Although they say the Santa Fe is for the parties the people at this resort were very disrespectful. When I would advise the staff at the RIU they said there was nothing they could do. The food wasn’t too bad at all. "

"Hotel cómodo y fácil para acceder a los sitios más turísticos si tienes pocos días eh CDMX"