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"It has been our 3rd time back to this hotel. Pros: Friendly and helpful staff, great food choices, plenty activities for kids and teenagers. Cons: The rooms need update; they are somewhat worn out. Night time entertainment needs improvement. Would come back again; overall, it was a great stay. "

"We would love to revisit the Riu."

"Very nice and clean property. Staff are so attentive and hard working. Lots of vegetarian food options in breakfast, lunch and dinner. Lots of bars with variety of drinks and liquor available. Very nice and clean beach front resort with fancy pool and cabanas, dedicated pool for children. Easily accessible from airport and downtown Cancun. Allowed us early check in by 3-4 hours. Highly recommend for someone with a family or even if its just girls trip or boys trip. "

"A true 5 start hotel in every angle .clean place, excellent room service, great food and superior customer service."

"I liked everything about this property, my room and the property were very clean :) the only bad meal i had was at the steak house :( The staff and service was great, and the pools and beach were awesome !!! i will be back next year "

"👍💯"