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"Firstly the staff were lovely BUT the ocean view pool villa was nothing like the photos on Expedia. The photos show a beautiful view from the villa and the pool, we got the villa with another building straight in front that blocked the view, very deceiving photos. Also building works going on all day, 112 steps down to the beach and restaurants, 63 steps up to the road. We did not know about the steps so this limited our outings, not recommended for older people like ourselves."

"Our room was close to all facilities and looked out to the ocean. Great staff, always willing to help make our stay the best possible."

"Staff friendly and helpful. Beach lovely. 3 pools. Upgraded rooms on the beach worth the extra price"

"Room was clean, spacious and comfortable. Our plunge pool was amazing. Clean and well maintained. The pool overlooking the beach was really nice. Breakfast was yummy and staff were very friendly and helpful. Location and beach view were perfect. We will be back to stay again. "

"Really loved our stay at Batu Kerang. Had a one bed villa - no. 9 - which was spacious, stylish and well laid out. The outside terrace was much bigger than we expected with a day bed, table and chairs and an amazing view. The property is beautifully landscaped and designed on a steep hill, but if we were ever too knackered to make the walk up to our villa, there was always a buggy around to take us there. We enjoyed using the upper pools and gym where there’s so much space. The breakfasts were probably the best we had throughout our trip in Bali and it was nice not to be charged extra for a non standard coffee. We had dinner twice at the poolside restaurant and the food was exceptional. Special mention for service. We had issues with some of the electrics in our villa and this was dealt with promptly. Also, my partner mentioned to them that our arrival had left something to be desired; when we arrived at the top gate, we were told to wait in a small, airless room ( think it was the security hut) until someone arrived to collect us and when we decided to have a little look around the property we were brusquely told not to wander off by a security guard. A day or so later we were presented w a voucher for two free cocktails and told that they appreciated being told as that way they could try and improve this for future guests. That’s how you do service. "

"Very good"

"The staff were amazing, room was spotless and very nice, great view. Pool was my favourite spot for an afternoon cool down. "

"Very clean rooms and attentive staff lacking atmosphere and too many breakfast options "

"A hidden gem that just opened this past December. The place was fantastic. The cabanas are very unique. The bathrooms were large and spectacular. You can see the moon and the stars while showering. The beds were very comfortable and the setting very quiet. "