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"Staff are great"

"I was booked in an old room. However, there are renovated rooms in the upper floor"

"We really enjoyed our stay. The property was beautiful. Close to a lot of shops and dining, and the views were great. Only thing we didn’t love is no food on the beach, desserts were not great and the"

"Great customer service A++ "

"Very basic accommodation, very old TV, poor amenities, you get 2 small bottles of water in the room, no other access to water in hotel unless you go down to reception to ask. Wasn’t up to Savoy standard "

"Everything was perfect. Room was so clean and spacious. The AC worked perfect!! The breakfast was so convenient and had everything. The pools were all so clean and beautiful views. The shuttles were very easy to use. I wish there was more shuttles going to Dmall but its still easy to use the ebikes that will take you to front of Dmall. Overall the facility is great. We were so relaxed!"

"Best staff :)"

"Our stay at the Mövenpick was a bit farther out than expected. The staff were respectful, and even with a very small team, they worked hard to take care of guests. Check‑in was smooth, but the hotel is clearly understaffed. There are three check‑in counters, yet only one person was working. The same was true for transportation — just one staff member handling all arrivals and departures. The lobby is pretty but extremely small. When I asked about pandesal, our waiter brought us three warm rolls on our last night. We ate on‑site for lunch and dinner. The food was excellent — the Bulgogi was better than versions we’ve had in the U.S., and the hamburgers were great. However, there were no Filipino dishes on the menu, and the in‑room dining menu was also entirely American and international. Some of the advertising did not match reality. The hotel does not have a shuttle, even though it was advertised. The Ibiza restaurant was under construction. The private beach was very small, and the pool area was also limited. The hotel is much smaller than it appears online. We felt very safe. Security included a K9 and a checkpoint for every Grab vehicle. The bathroom was one of the best we’ve seen — high water pressure, consistently warm water, and very clean. The amenities felt Americanized. The toilet was a little different from U.S. standards, but expected internationally. The overall experience felt very Americanized."

"pool has been under renovation for quite some time."