Cari Hotel di Somerset

"Fabulous hotel! Highly recommend, especially for families. The room was spacious and clean. The location was central. We would definitely stay here again."

"Clean room with everything I needed!"

"Great hotel in a perfect location to explore Bath."

"Location was excellent! So close to city centre, restaurants, Bristol Beacon etc The lady on reception struggled to understand us when we asked about the car parking and if we had paid prior to arrival. Her colleague JJ sf to help her out. Room smelt of fish when we first arrived so we went to Primark and bought a room freshener which helped (we didn't report it as only there one night, a couple in front of us at reception when we were checking out were asking to move to a different room as...

"The staff at the Old Mill are really friendly and helpful. The Italian restaurant is pleasant with a nice outlook next to the canal and the food is nice. The breakfast is basic continental but perfectly adequate. The location is good only a 10 minute walk to the canal that takes you all the way in to the centre of Bath and is a lovely walk. Our room at the Old Mill was perfectly fit for purpose however is in need of some decoration. It could have been cleaner, we found cobwebs over the bedside...

"Not worth a rating never again"

"We had twin beds & I had a double quilt cover on mine it had such a big hangover I kept getting my foot stuck in it. They didn’t clean our room on the Sunday for some reason? We managed using our towels twice & making our beds. We had to keep calling down for more coffee & sugar, coffee machine didn’t work one day seemed it was full of expired coffee caps, wile doing it he spilt some coffee over the bin onto the floor & just left it !! On the first day we needed help with air conditioning....

"The castle was a great experience from start to finish. Highly recommend staying there."

"Staff on the reception were friendly. Checkin and out process was generally quick and efficient."

"Good location"

"Great staff. Excellent hotel"

"Arrival at the hotel the reception area is beautiful with a lovely aroma to greet you. Staff found our booking easily & checkin was good. Disappointed initially to find out the cocktail bar is closed on the 2 nights that we had booked to stay, didn’t see this on the website. We had planned to celebrate our daughter’s graduation in the cocktail bar, which we had visited previously. Accessed our room - aircon on & the temperature was lovely. All looked clean & tidy. Unpacked - plenty of...

"Beautiful hotel, convenient location, friendly staff. One thing I will say is that it was rather unpleasant that we needed to walk through the dining room to get to our room and there was no elevator/lift to get there. This made it challenging with all of our luggage to carry up and down the stairs."

"Have stayed here before. Great to have accessible parking near the hotel on arrival. Staff really attentive and helpful at all times. Delicious breakfast with lots of choices. Handy bus stop into the centre of town so taxis not needed. Always an enjoyable stay."

"The only thing that let this stunning place down was the pool!! Cracked tiles, uneven serfice could of fallen and broken your leg on the outside pool terrace ( not even joking) far to small outdated and BADLY needs a revamp, went twice to get a sun bed there wasn’t any, loads out the back stacked up broken Come on guys a beautiful place like this, the grounds are to die for, Absolutly stunning Sort the dirty grotty pool area space out Only reason why wouldn’t stay again"

"Hotel is room was fair, however there were makeup stain on the dress gowns. Reception staff could have been better, as they weren't very helpful when we asked for directions to the hotel restaurant. The domestic staff- lady was very helpful & show is the staircase to get to it, when got a little lost."

"On arrival I was asked for my ID or credit card in the name I booked under. I purposely didn't bring any as I was in Bristol and there are certain cities I don't bring ID to - Bristol is one. I paid in advance to avoid needing to bring ID or the credit card. I had my booking number and email confirmation. I was told when checking in I needed evidence of my ID. On my Expedia booking it used the words 'may need ID', not that it was mandatory. I was eventually able to check in after logging into my...

"It was beat"