Cari Hotel di Kota Highlands

"We did not stay the night and checked out same day as check in. Waiting to hear back from hotel in regards to refund "

"Fantastic stay! Unique and castle-like property. Sandy was an amazing server at the high end restaurant. I recommend the tomahawk pork chop, which can be made into a gluten free dish. Cocktails were tasty and worth the calories. I would stay again! "

"My stay was great! Room was very clean."

"Very nice motel. Very easy access with plenty of parking. Rooms were very comfortable. If you are staying for an event at USMA, the location is wonderful. I would stay here again. Staff very friendly."

"Fabulous place - great for our family weekend at West Point. Plenty of room, lovely kitchen, and lots of seating - whole group of us could watch the baseball playoffs. Terrific - not a single problem or complaint!!"

"The staff at breakfast would serve the coffee once and rarely came to fill up the cups unless we asked. I feel that there is staff shortage."

"Hot tub not working, the water was warm. The room furniture was in poor condition/damaged(I have pictures). My husband and I were very disappointed. We expected better considering the name Doubletree. The room had a very uncomfortable smell coming from the AC unit which became stronger when you turned it to a warm setting. My husband wanted to ask for another room, however I didn't want to go through the hassle considering we were only staying 2 nights and planned to be out most of the day. Very...

"Clean room"

"unfortunatly, our experience was disappointing. when we pulled back the blanket on the bed, we noticed a personal item left behind from previous guests, which made it clear that the bedding had not beed properly changed on the room. this was quite uncomfortable and concerning for us. in additioon, the breackfast did not seem fresh and overall quality was below our expectation."

"I’ve been staying here for years ,since it was a Holiday Inn, so I’ve seen this place deteriorate. Got a room with a particularly bad mattress and there was a leak causing a very wet area at the side of the bed. The place used to be great but it’s quickly deteriorating with no apparent care to fix it up . It’s sad to see . Parking lot needs repair. ALL CARPETS NEED STEAM CLEANING !!!! Desperately! Truth be told , the only way to save this place is to close it down and completely redo it ....

"Good"

"Pool is demolished. Breakfast was very good. Alot of parking but might be a long walk uphill. Clean room "

"Good"

"I always stay here when I’m in town, the staff here is absolutely amazing, kind helpful and always so warm and helpful! Special notice to the young girl at the Che n in Alejandra who is so attentive and friendly! The waiters at the restaurant/bar are also great! Highly recommend this Marriott when you’re in Westchester! "

"It was decent. Clean and great location. Bathroom shower stall door did not close and the floor got soaking wet. "