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"We're love to stay in this hotel, it's clean, best customer service, well maintained, also it's good deal"

"breakfast is always fresh and plentiful. staff are excellent. views are amazing of the sea and the taurus mountains 360 degrees.. ambience and beautiful smell on arrival. rooms have been updated and everything is comfortable. love this hotel. Only downside for me personally after numerous occasions the Pablito restaurant food could be alot better, always disappointing food . sorry! the main restaurant however amazing.."

"Nice hotel"

"The concierge staff was excellent thank you"

"Cleaning is zero, I stayed 5 days room never been cleaned. Breakfast buffet was horrible and dirty (there was hair on scrambled egg which they put on buffet). Automatically you are getting negative vibes on breakfast area."

"Amazing staff at reception.. I went to my home team Bursaspor’s championship match in Bursa and I was greeted phenomenally. Everything I asked for helpfull staff provided.. Really enjoyed my stay. Breakfast was also fantastic as there were a variety of options for breakfast including daily soup.. I really recommend this fabulous hotel.."

"Thank you for being so kind to me everything was great!"

"I had an amazing 3-night stay at Swissôtel The Bosphorus in Istanbul. From the moment I arrived, everything exceeded expectations. The room was incredibly comfortable—perfect for relaxing after long days exploring the city. The staff truly made the experience special. Everyone was friendly, welcoming, and very helpful, and it was great that almost all of them spoke English, which made everything seamless. A special thank you to Öznur in the Executive Lounge for her outstanding service—she went above and beyond to make sure everything was perfect. Her manager, Emre, was also incredibly friendly and attentive. I also opted for the breakfast package, and it was absolutely worth it. The breakfast selection was fantastic and a great way to start each day. Overall, a top-tier experience. I would definitely stay here again and highly recommend it to anyone visiting Istanbul."