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"Very nice hotel. "

"i have travelled widely and this hotel is the worst i have ever stayed at or heard of. rat droppings behind the bed in one room i was allocated, the first room i was allocated had some creature in it which jumped from the wall to the floor as soon as the staff member turned on the light, i have no idea what is was but i heard it land on the floor. everything was dirty and poorly maintained. i didnt dare use the shower due to the awful state and it had naked wired coming out of the wall at one end. didnt dare eat the breakfast and i cut short my stay, slept with the light on to stop any other creatures emerging. horrific experience"

"I booked and paid online with Expedia which of recent has become my favorite. Little did I know Expedia was no longer working with Lagoon Beach Hotel. I got there and I was told this. I had to pay again to have a place to stay. I will therefore request that Expedia to refund the money I paid online. Otherwise it will be considered as a deliberate scam on the part of Expedia. I cannot understand why Expedia suspended their work with Lagoon Beach Hotel and still keep the hotel on their website. This is very deceptive and in my view fraudulent. I would expect my money refunded as soon as possible before I take any action against Expedia."

"Staff was very pleasant. The grounds were lovely."

"The hotel is great, the room was well equipped and very clean. The service was good and he helped us to book onward travel."

"The room was clean and spacious, the staff friendly and helpful and the food tasty. The pool was out of order and the water pressure quite low, but the setting was beautiful with excellent opportunities for birdwatching. Overall a very enjoyable stay."