Desk, laptop workspace, blackout curtains, iron/ironing board
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Reviews of Comfort Inn Dickson

2.5 out of 5
Comfort Inn Dickson
1085 E Christi Dr, Dickson, TN

Reviews

8.2

Very good

Rating 10 - Excellent. 185 out of 445 reviews" "
Rating 8 - Good. 138 out of 445 reviews" "
Rating 6 - Okay. 78 out of 445 reviews" "
Rating 4 - Poor. 30 out of 445 reviews" "
Rating 2 - Terrible. 14 out of 445 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Oscar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Convinient
Stayed 1 night in Mar 2024
Response from Katia Alfetlawy GM on 23 May 2024
Thank you for staying with us!

6/10 Okay

Michael

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from katia alfetlawy gm on 14 May 2024
Thank you for staying with us!

8/10 Good

Francis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. The staff was very professional and friendly.
Stayed 1 night in May 2024
Response from Katia Alfetlawy GM on 14 May 2024
Glad to hear you enjoyed our stay, we truly do have the best staff. I am glad you enjoyed your time at our lovely hotel.

6/10 Okay

Luella

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Katia Alfetlawy GM on 14 May 2024
Thank you for staying with us!

6/10 Okay

Francie, Deer Creek

Stayed 1 night in May 2024
Response from Katia Alfetlawy GM on 14 May 2024
Hope we will have the opportunity to host you again in the future! Thank you for staying with us!

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Katia Alfetlawy GM on 25 Apr 2024
Thank you so much for staying with us. Glad you enjoyed your stay.

8/10 Good

Paul, Tulsa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed on third (top) floor. Very quiet. No traffic noise from highway. Comfortable beds. Good bathroom Nice towels. Decent breakfast. Hot oatmeal and scrambled eggs and of course the standard Belgian waffle maker. Yogurt, apple sauce, string cheese. Like most hotels though there were not gluten free labeled items.
Stayed 1 night in Apr 2024
Response from Katia Alfetlawy Gm on 22 Apr 2024
Thank you for staying with us! We do have gluten free options such as Cherrios and fruit. I will keep that in mind for the future.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this Comfort Inn. We read reviews and this one seemed to get the best ones and now we know why! It was very clean, was a large room with a couch. We were very impressed with the huge vanity and mirror as you walk in. It is the sink and vanity area for the bathroom and was a great use of the space! We would definitely stay there again!
Stayed 1 night in Apr 2024
Response from Katia Alfetlawy GM on 11 Apr 2024
Thank you so much for staying with us! I am happy to see that you chose our hotel for the night. We hope to see you again soon and were glad you were impressed with your room.

10/10 Excellent

Rebecca

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Would stay here again only down fall is Wi-Fi was bad
Stayed 3 nights in Mar 2024
Response from Katia Alfetlawy GM on 11 Apr 2024
Thank you for choosing our hotel! I will definitely look into the issues with the internet.

6/10 Okay

Fernando

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Front desk man didn’t bother to stand or barely look at me when I checked in. When I came looking for ice maker, he stayed on his phone (sitting on lobby couch) and told me it was on third floor. I was on first. Friendly service mitigates third floor inconvenience, but there was none. Also, pool out of service. Not a biggie for me, but if I had children, it would be serious!
Stayed 1 night in Apr 2024
Response from Katia Alfetlawy GM on 11 Apr 2024
Mr. Fernando, I sincerely apologize for the experience you had at our hotel. That is not what we strive to provide our guests. I will talk with our team about the issues. Rest assured that is not the impression we want our guests to have. Unfortunately, our pool is closed for renovations. It is advertised at the hotel and on all of our websites. We are working diligently to get up and running as soon as possible.

6/10 Okay

Wilson, Miami

Travelled with family
Just what I expected. Average
Stayed 1 night in Mar 2024
Response from Katia Alfetlawy Gm on 11 Apr 2024
Thank you for staying with us! We hope to have the opportunity in the future to make your experience more than average.

8/10 Good

Vicki L

Liked: Cleanliness, staff & service, property conditions & facilities
Pool advertised but not available
Stayed 2 nights in Mar 2024
Response from Katia Alfetlawy GM on 22 Apr 2024
Unfortunately, our pool is closed. It is listed on all websites under hotel alerts. We are working diligently to get it open as soon as possible.

8/10 Good

Christopher

Stayed 1 night in Mar 2024
Response from Katia Alfetlawy GM on 22 Apr 2024
Thank you for staying with us!

8/10 Good

Jeremiah

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Katia Alfetlawy GM on 22 Apr 2024
Thank you for staying with us!

10/10 Excellent

Del

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 2 nights in Feb 2024
Response from Katia Alfetlawy GM on 22 Apr 2024
Glad to see everything was great and great value!

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and friendly. The only thing I noticed was that the hair blow dryer would not stay on the wall. The screws wouldn’t hold it. Also some of the ceiling in the bathroom was peeling off.
Stayed 3 nights in Feb 2024

4/10 Poor

Angie

Business traveller
Disliked: Cleanliness, property conditions & facilities
Unhappy customer
The hotel only had 1 ice machine and the clerk at the desk said it hadn’t worked in over a month. I reserved a suite and got put into a “pet friendly” room. The tv in the room wasn’t working correctly and when I spoke to clerk about it, they brushed it off. I am in hotel EVERY week for work and this has got to be one of the worst ones I’ve been in. I will not be staying at that comfort inn again.
Stayed 3 nights in Feb 2024
Response from Katia Alfetlawy GM on 16 Feb 2024
Ms. Angie, I truly apologize for your experience at our hotel. Our Ice Machine hasn't been down for a month, and we do have ice available for our guests. There is a sign on the machine that states that as well. I take these issues very seriously and will be looking into them further. I hope that you will give us a chance in the future to remedy this experience.

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay overall
Good stay overall. Booked a stay at a hotel and made sure they had a pool so my kids were very disappointed when we checked in and the pool was closed. Bathroom was very clean and nice but room had a dirty nasty sock under the corner of the bed and nightstand had a sticky coke can ring on it from previous people but fridge was clean and beds were nice. Large tv was nice and pillows were comfy.
Stayed 1 night in Feb 2024
Response from Katia Alfetlawy GM on 5 Feb 2024
I apolgize about the pool being closed, it is listed on all of our websites. We hope to have it open soon. I will discuss the cleanliness issues with our Housekeeping team as well. I am glad that you had a great stay. Please come back and visit us soon!

10/10 Excellent

MaryAnne, Winona

Travelled with pets, Travelled with partner
Liked: Amenities, property conditions & facilities
Dog friendly! Staff was great!
Stayed 1 night in Jan 2024
Response from Katia Alfetlawy GM on 5 Feb 2024
We love our furry guests here at the Comfort Inn! They are always welcome. I will be sure to shout out our team all week! Hope to see you again soon!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a cross country stop over. All was well.
Stayed 1 night in Jan 2024
Response from Katia Alfetlawy GM on 5 Feb 2024
Thank you for staying with us! We hope you have safe travels.

8/10 Good

Bethany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Dec 2023

8/10 Good

Alethia

Liked: Cleanliness, property conditions & facilities
Room was clean & comfortable
Stayed 1 night in Jan 2024
Response from Katia Alfetlawy GM on 5 Feb 2024
Thank you for staying with us!

10/10 Excellent

Joseph

Stayed 1 night in Dec 2023

10/10 Excellent

VIN CLEANING, Greenville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Katia Alfetlawy GM on 1 Jan 2024
Thank you for staying with us!

10/10 Excellent

wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. I couldn't believe they had breakfast on Christmas Day. We told the staff how much we appreciated it.
Stayed 1 night in Dec 2023
Response from Katia Alfetlawy GM on 5 Feb 2024
Even on the Holidays we do our best to excel in providing guests with superior hospitality. I am glad that you enjoyed everything. I hope you had a great Christmas!

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Katia Alfetlawy GM on 27 Dec 2023
Thank you for staying with us!

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, clean & comfortable. There were two issues though….The drapes would not pull to cover the window and there was a lot of light from the parking lot. Also the direct tv box was mounted on the back of the tv stand so you had to get up to point the remote behind the tv stand to change the channels.
Stayed 1 night in Dec 2023
Response from Katia Alfetlawy GM on 27 Dec 2023
Thank you for staying with us. In regard to the curtains, we have three sets of curtains. The outside stationary curtains, the sheer curtains and the solid white blackout curtains that are behind the sheers. There is a sensor that's a little black box on the front of the tv that sense the remote to change the TV. I apologize for the issues you had during your stay.

10/10 Excellent

Roxanne

Stayed 1 night in Dec 2023
Response from Katia Alfetlawy GM on 27 Dec 2023
Thak you for staying with us!

4/10 Poor

Kristen

Stayed 1 night in Dec 2023

10/10 Excellent

Terrence L.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Katia Alfetlawy GM on 5 Feb 2024
Thank you for the 5 start rating! Happy to see everything was great!

8/10 Good

Burl

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Katia Alfetlawy GM on 27 Dec 2023
Thank you for staying with us!

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Was a syringe next to my truck when i was leaving . Almost step on it .But not blaming the hotel
Stayed 2 nights in Nov 2023
Response from Katia Alfetlawy GM on 4 Dec 2023
I apologize, that is definitely concerning. My team does a good job at keeping an eye on the property and the parking lot. Thank you for letting us know and not blaming us.

8/10 Good

Susana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only objection we have is that the bed is very firm, uncomfortable for us.
Stayed 2 nights in Nov 2023
Response from Katia Alfetlawy GM on 21 Nov 2023
Thank you for staying with us! I will have our Maintenace team take a look at the mattresses in the room you stayed. Thank you for the feedback.

10/10 Excellent

Blake

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very friendly and quiet would 10/10 stay again
Stayed 5 nights in Oct 2023
Response from Katia Alfetlawy GM on 7 Nov 2023
Thank you for those kind words! Come see us again soon.

10/10 Excellent

TALENE

Stayed 1 night in Nov 2023
Response from Katia Alfetlawy GM on 7 Nov 2023
Thank you for staying with us!

6/10 Okay

Dixie

Travelled with partner
Liked: Staff & service
We was put on first floor at first and it smelled like bad went to desk to ask for a different room and was informed that first floor was for pets and we had no pet so was moved to third floor ! Room was ok but very out dated ! Time for a remodel!
Stayed 1 night in Oct 2023
Response from Katia Alfetlawy GM on 2 Nov 2023
I will have our housekeeping team look at both of the rooms you stayed in. Thank you for the feedback.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Katia Alfetlawy GM on 2 Nov 2023
Happy to see that everything was great!

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice. Bed was great!! Nice breakfast. Friendly staff
Stayed 1 night in Oct 2023
Response from Katia Alfetlawy GM on 30 Oct 2023
I'm glad you enjoyed our hotel. We strive to provide the upmost hospitality to our guests.

10/10 Excellent

Jacqueline

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice convenient location and close to interstate and restaurants
Stayed 1 night in Oct 2023
Response from Katia Alfetlawy GM on 30 Oct 2023
Thank you for staying with us!

8/10 Good

Chris, Merrick

Liked: Cleanliness, staff & service
Property entrance overhang was pretty beat up. Pool was closed. Breakfast was good. Staff was very helpful and friendly.
Stayed 2 nights in Oct 2023
Response from Katia Alfetlawy GM on 30 Oct 2023
Unfortunately, our awning was damaged by a moving truck. We are working on repairs. Our pool is closed for renovations, I am glad my team took care of you during your stay!

10/10 Excellent

Keela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff and very nice room
Stayed 1 night in Oct 2023
Response from Katia Alfetlawy GM on 30 Oct 2023
Thank you so much for your kind words!

10/10 Excellent

Sai krishna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast options and plenty of restaurants around at walkable distance. They have 2 Tesla destination chargers which charges at 32 miles /hr and other charging options.
Stayed 1 night in Oct 2023
Response from Katia Alfetlawy GM on 26 Oct 2023
I am so glad you enjoyed our hotel and our breakfast. My team works very hard to provide our guests an enjoyable experience. Come see us again soon!

8/10 Good

Leona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable & everything was quiet.
Stayed 1 night in Oct 2023
Response from Katia Alfetlawy GM on 17 Oct 2023
Thank you for staying with us!

6/10 Okay

Wilfredo

Stayed 1 night in Oct 2023
Response from Katia Alfetlawy GM on 2 Nov 2023
Thank you for staying with us!

6/10 Okay

Michelle

Liked: Staff & service
Bed was comfortable and breakfast was good! Seemed to have limited parking, but there were a few charging stations for electric vehicles.
Stayed 2 nights in Sep 2023
Response from Katia Alfetlawy GM on 2 Nov 2023
Thank you for staying with us. Our parking lot goes all around our building. I'm glad you enjoyed our breakfast!

10/10 Excellent

Cindy, Hilliard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Katia Alfetlawy on 2 Nov 2023
Thank you for staying with us!

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Jeffrey

Stayed 1 night in Aug 2023

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Katia Alfetlawy GM on 9 Aug 2023
Thank you for staying with us!

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was the perfect base for our week at the Amateur Nationals at Loretta's Lynns. The staff was always friendly, the rooms were clean and well appointed. We'll be back next year!
Stayed 3 nights in Aug 2023
Response from Katia Alfetlawy GM on 9 Aug 2023
See you next year! Happy to see everything was enjoyable.!