Search Hotels with Pool in Discovery Bay

"The only problem was the elevator it kept going out of service"

"The buffet staff were rude. 1 guy became combative with me because my daughter ordered the wrong drink when in reality she could not understand him due to the language barrier but she did not want to be rude so she accepted whatever he said he would bring her. One of the pool guys told me that “if you let the umbrella up and the wind blows it into someone then it’s on you and your responsibility” Hmmm the pool side umbrellas are meant to be used. But these are just 2 out of MANY examples of the poor customer service this staff displayed. The resort is well kept and clean. The service and attitudes of the staff was the worst experience I ever encountered in my many years of visiting Jamaica."

"Food portion sizes are amazing. Rooms cleaned daily. Staff are welcoming and well mannered. "

"Yes"

"The view was the highlight. However the road leading to property is deplorable "

"Our room wasn’t ready when we arrive at 3pm and needed to wait 75 minutes with little explanation or apologies. Breakfast order was not put through and the meal took over an hour. "

"We had a fabulous 25th anniversary week at CSS. "

"Where the property is located, you don’t have to worry about food or things to do."

"The staff was excellent, made us feel welcomed and always checking in on us to see if we're ok. Shout out to the front desk for upgrading my room so that I didn't have to share bed with my mom. Shout out to the kitchen/dining staff also for making my mom's birthday special ❤️ "