Outdoor pool, pool umbrellas, pool loungers

Reviews of Aloft Dubai South

4 out of 5
Aloft Dubai South
AL MAKTOUM INTERNATIONAL AIRPORT, P.O BOX 712778,, Dubai

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 30 reviews" "
Rating 8 - Good. 7 out of 30 reviews" "
Rating 6 - Okay. 4 out of 30 reviews" "
Rating 4 - Poor. 1 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

AHMAD

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Modern hotel with a spacious room and close to the airport, needs a bit more amenities in the surrounding area.
Stayed 1 night in Jan 2024

10/10 Excellent

ARASH

Stayed 1 night in Apr 2023
Response from Aloft Dubai South on 5 May 2023
Dear Arash, Thank you so much for taking the time out to share your valuable feedback and an excellent rating. We are pleased to learn that your stay with us was wonderful. Once again thank you so much for choosing Aloft Dubai South, it has been an immense pleasure serving you and we eagerly look forward to welcoming you back again soon. Warm Regards, ADS Team

10/10 Excellent

Pritpal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 3 nights in Mar 2023
Response from ADS Team on 12 Mar 2023
Dear Pritpal, Thank you so much for taking the time out to share your valuable feedback and an excellent rating. We highly appreciate your kind words about the cleanliness and the services we offer. We hope we were able to exceed your expectations during your time with us. Once again thank you so much for choosing Aloft Dubai South, it has been an immense pleasure serving you and we eagerly look forward to welcoming you back again soon. Warm Regards, ADS Team

8/10 Good

Ahmed

Stayed 1 night in Feb 2023
Response from Aloft Dubai South Family on 9 Mar 2023
Dear Ahmed,Thank you so much for taking the time out to share your valuable feedback and rating us 8 on Hotels.com.We are pleased to learn that your stay with us was pleasant.We hope we have the opportunity to welcome you back again soon.Warm Regards

10/10 Excellent

Jelka

Stayed 1 night in Feb 2023
Response from Aloft Dubai South Family on 10 Apr 2023
Dear Jelka,Thank you so much for taking the time out to share your valuable feedback and rating us 5 on Wotif.We hope your stay with us was wonderful and pleasant.We hope we have the opportunity to welcome you back again soon.Warm Regards

4/10 Poor

elvan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a one bed/ one living and two bathroom as per online and checked into a regular room. Paid for something I didn’t even get. RIDICULOUS!!!
Response from Aloft Dubai South Family on 22 Feb 2023
Dear Elvan,Thank you so much for taking the time out to share your valuable feedback.We would like to sincerely apologize for the inconvenience caused during your time with us.We have taken your feedback very seriously and have launched an investigation into the matter to ensure that immediate action is taken.Please consider this a one-off incident and we hope we have the opportunity to welcome you back again soon.Warm Regards

10/10 Excellent

Kelvin

Stayed 1 night in Nov 2022
Response from Aloft Dubai South Family on 2 Jan 2023
Dear Kelvin,Thank you so much for taking the time out to share your valuable feedback and rating us 10 on Hotels.com.We are pleased to learn that your stay with us was wonderful.We hope we have the opportunity to welcome you back again soon.Warm Regards

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good for the world cup.
Response from Aloft Dubai South Family on 2 Jan 2023
Dear Brian,Thank you so much for taking the time out to share your valuable feedback and rating us 5 on Expedia.com.We are pleased to learn that your stay with us was wonderful.We hope we have the opportunity to welcome you back again soon.Warm Regards

10/10 Excellent

Arno

Stayed 1 night in Oct 2022
Response from Aloft Dubai South Family on 9 Mar 2023
Hi Arno,Thank you so much for taking the time out to share your valuable feedback and rating us 5 on Expedia.com.We are pleased to learn that your stay with us was wonderful.We hope we were able to exceed your expectations during your time with us. We look forward to welcoming you back again soon.Warm Regards

6/10 Okay

Jalila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
لم تكن اقامة بالصورة المتوقعة لفندق خمس نجوم
المطعم غير مجهز لاستقبال عدد المقيمين بالفندق والبوفيه يحتاج الى انتباه في النطافة والانتباه لنظافة الاطباق
Stayed 1 night in May 2022
Response from Aloft Dubai South Family on 30 May 2022
Hello Jalila, Thank you so much for taking the time out to share your valuable feedback. We would like to sincerely apologize for not being able to meet your expectations during your time with us. We have taken your feedback very seriously and have informed the concerned department head to ensure that immediate action is taken. Please consider this a one-off incident and we hope we have the opportunity to welcome you back again soon. Warm Regards

10/10 Excellent

Marc-Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 Night Family Stay
Very clean and functional hotel, friendly and helpful staff. Recommended for a few nights stay if you're looking for a place to sleep comfortably. Special mention to the great staff at breakfast who went out of their way to make the kids happy with some pancakes!
Stayed 2 nights in Dec 2021
Response from Agathe on 29 Jan 2022
Dear Marc-Christian, Thank you for sharing your impressions and experience in our hotel, we are glad to hear that you enjoyed your stay with us. Be sure that we will share your comments with our restaurant staff as well. We are looking forward to welcoming you again soon. Kind regards,

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A couple of days at Aloft, Dubai South
We had business in a nearby industrial area and stayed here on a full-board basis. It seems to be in the middle of the desert but inside it is brand new, really helpful staff, stylish, perfect poached eggs for breakfast and a great dinner menu (try the spicy beef and tuna salad starters). There is some noise from the airport, but would go back again.
Stayed 2 nights in Nov 2021
Response from Anjan on 1 Dec 2021
Dear Paul, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Aloft Dubai South. Thank you for your review, Sincerely, Anjan Palai Front Office Supervisor Aloft Dubai South

10/10 Excellent

Rayan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally Recommended!
Nice atmosphere and very friendly staff
Stayed 2 nights in Oct 2021
Response from Anjan on 3 Nov 2021
Dear Guest, Thank you for sharing your recent experience with us. we are glad to hear that you enjoyed our peaceful environment. We hope to see you soon. Sincerely, Anjan Palai Front Office Supervisor Aloft Dubai South

8/10 Good

Muna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was quite and clean the breakfast was good and the staff was helpful and friendly.
Stayed 1 night in Oct 2021
Response from Anjan on 3 Nov 2021
Dear Rayan, Thank you for sharing your recent experience with us. we are glad to hear that you enjoyed our peaceful environment. We hope to see you soon. Sincerely, Anjan Palai Front Office Supervisor Aloft Dubai South

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was amazing!!! Delicious food, amazing service, and great options! It was included with the room! Loved staying there will definitely go back
Stayed 1 night in Jul 2021
Response from Anjan on 17 Sep 2021
Dear Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Aloft Dubai South. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but also exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Sincerely, Anjan Palai Front Office Supervisor Aloft Dubai South

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Aloft Dubai South Family on 9 Mar 2023
Dear Michael,Thank you so much for taking the time out to share your valuable feedback.We would like to sincerely apologize for the inconvenience caused during your time with us.We would like to know what we could have done better to enhance your stay.We look forward to hearing from your kindself.Regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Aloft Dubai South Family on 2 Jun 2022
Dear Guest, Thank you so much for taking the time out to rate us 10 on Hotels.com. We are pleased to learn that your stay with us was wonderful. We hope we were able to exceed your expectations during your time with us and look forward to welcoming you back again soon. Warm Regards

2/10 Terrible

Patricia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trash
I can not even believe you have this place as an option on your website. Deplorable, filthy, rude and the worst place I have ever seen. I booked this through your site and was stuck paying for 4 nights. I would not let my dogs stay in this dump. I left and booked a beautiful hotel and sucked up the expense. Not a happy person. REMIVE THIS PROPERTY...
Stayed 1 night in Jan 2020
Response from Aloft Dubai South Family on 9 Mar 2023
Dear Patricia,Thank you so much for taking the time out to share your valuable feedback.We would like to sincerely apologize for the inconvenience caused during your stay with us.We have taken your feedback very seriously and have informed the concerned department head to ensure that immediate action is taken.Please consider this a one-off incident and we hope we have the opportunity to welcome you back again soon.Warm Regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very well located next to the Al Maktoum airport- very suitable when you have an early flight the next morning. It appears to be in the middle of the sand dunes but we gather this area is in construction. This can only improve. The staff was very friendly and helpful. I would highly recommend it to future travellers. Catherine Moscato
Stayed 1 night in May 2019
Response from Melanie on 18 May 2019
Hi Catherine, Thanks for sharing your feedback on your recent experience with us. I am glad to hear that you liked our location suited you. Kind regards,

6/10 Okay

Verified traveller

this hotel is not in Dubai and is almost middle of nowhere I don't understand why they listed In Dubai city I was 2 days in this hotel and couldn't move no shop or restaurant around and I paid taxi 50 dollars to go and 50 dollars to come back ,absolutely middle in desert.
Stayed 2 nights in Dec 2018
Response from Melanie on 16 Feb 2019
Dear Guest, I am sorry to hear that our location didn't meet your expectations. As mentioned on the website our hotel is located in the expanding Expo 2020 area. Kind regards

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Aloft Dubai South Family on 9 Mar 2023
Hi Ahmad,Thank you so much for taking the time out to share your valuable feedback and rating us 10 on Hotels.com.We are pleased to learn that your stay with us was wonderful.We hope we were able to exceed your expectations during your time with us. We look forward to welcoming you back again soon.Warm Regards

8/10 Good

Yves

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt nur 5 min Autofahrt vom Flughafen entfernt und dient u.a. dem Fflugpersonal als Unterkunft. Bis zur nächsten Metrostation (Expo2000)fährt man ca. 20 min. Es liegt halt vom Zentrum sehr weit entfernt. Service, Verpflegung und auch die Zimmer sind gut.
Stayed 2 nights in Dec 2023

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes zuvorkommendes Personal
Stayed 2 nights in Feb 2023
Response from Aloft Dubai South Family on 22 Feb 2023
Dear Christina,Thank you for taking the time out to share your valuable feedback and rating us 4 on Ebookers.com.We are pleased to learn that your stay with us was wonderful.We highly appreciate your kind words about our team and we hope we were able to exceed your expectations during your time with us.We hope to welcome you back again soon.Warm Regards

6/10 Okay

DOROTHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très Bien mais Trop Loin
Trés bien mais Trop Loin de Dubai. IL faudra compter 1h de taxi pour se rendre dans le centre de Dubaï. Les personnes de l’accueil ont été top et ont accepté que nous écourtions notre séjour pour nous rapprocher. Les chambres sont propres et la literie est confortable. Le petit-déjeuner est copieux et de bonne qualité.
Stayed 3 nights in Mar 2022
Response from Aloft Dubai South Family on 30 May 2022
Hello, Thank you so much for taking the time out to share your valuable feedback. We really appreciate the kind words you have shared above. In regards to your feedback about the distance we are currently working on identifying a solution that would benefit our guests. We really do appreciate you for sharing your genuine feedback as it helps us identify our shortcomings and accordingly take action to ensure that we offer nothing but the best to our guests. We hope we have the opportunity to welcome you back again soon. Warm Regards

10/10 Excellent

Tae young

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Aloft Dubai South Family on 9 Mar 2023
Hi Tae,Thank you so much for taking the time out to share your valuable feedback and rating us 10 on Hotels.com.We are pleased to learn that your stay with us was wonderful.We hope we were able to exceed your expectations during your time with us. We look forward to welcoming you back again soon.Warm Regards

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Aloft Dubai South Family on 2 Jun 2022
Dear Vladimir, Thank you so much for taking the time out to rate us 10 on Hotels.com. We are pleased to learn that your stay with us was wonderful. We hope we were able to exceed your expectations during your time with us and hope to welcome you back again soon. Warm Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Aloft Dubai South Family on 9 Mar 2023
Hi Guest,Thank you so much for taking the time out to share your valuable feedback and rating us 4 on ebookers.com.We are pleased to learn that your stay with us was wonderful.We hope we were able to exceed your expectations during your time with us. We look forward to welcoming you back again soon.Warm Regards

10/10 Excellent

Haitham

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
فندق رائع
جميله لكن لايوجد لديهم خدمه حمل او توصيل الحقائب الى الغرفه ( الخدمه ذاتيه )
Stayed 1 night in Dec 2018
Response from Melanie on 11 Jan 2019
Dear Haitham, Thanks for sharing your feedback with us. Indeed we don't provide bellboy service but trolleys are at our guest disposal and all our team is happy to help when possible. We would love the opportunity to welcoming you back. Kind regards, Melanie

8/10 Good

jean louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour a l'hôtel Aloft
Hotel très confortable. chambres spacieuses et lumineuses, pas de bruit. Breakfast copieux et bon. Personnel très aimable. Je recommande.
Stayed 1 night in Dec 2018
Response from Melanie on 23 Dec 2018
Bonjour Jean Louis, Je vous remercie d'avoir partage avec nous votre recente experience a Aloft Dubai South. Je suis ravie de savoir que vous avez apprecie votre sejour et ne manquerai pas de partager vos remarques avec l'ensemble de notre personnel qui, j'en suis sure, sera fier d'avoir contribuer a la reussite de ce dernier. Nous esperons avoir prochainement le plaisir de vous accueillir a nouveau. Joyeuses fetes de fin d'annee. Cordialement, Melanie Front Office Manager