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Grand Zuri Dumai

4.0 star property
Travelers cool off in the outdoor pool or find relaxation in the sauna, while enjoying international dishes and staying connected with high-speed WiFi

Choose dates to view prices

Grand Zuri Dumai offers comfort and attentive service in the city center. Guests can relax by the pool or rejuvenate in the sauna after exploring. The Cerenti restaurant serves international cuisine. Free in-room WiFi and multilingual staff ensure a convenient, relaxing stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is Rp539.252
Rp652.495 total
includes taxes & fees
20 Jun - 21 Jun
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The Zuri Dumai
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  • Parking included
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9.2 out of 10, Wonderful, 10 reviews
The price is Rp703.625
Rp851.387 total
includes taxes & fees
25 May - 26 May
The Zuri Dumai
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 325000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 100000 per accommodation, per stay
  • Cash Breakage deposit: IDR 100000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately IDR 125000 for adults and from IDR 125000 for children
  • Rollaway bed fee: IDR 325000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Frequently asked questions

Does Grand Zuri Dumai have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Grand Zuri Dumai?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Grand Zuri Dumai on 20 Jun 2026 start from Rp539.252, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Zuri Dumai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Zuri Dumai?

Self-parking is free at this property.

What time is check-in at Grand Zuri Dumai?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Grand Zuri Dumai?

Checkout is at noon.

Where is Grand Zuri Dumai located?

Situated in Dumai, this spa hotel is within 1 mile (2 km) of Siak Castle and Taman Bukit Gelanggang. Dumai Port and CITIMALL Dumai are also within 3 miles (5 km).

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Reviews

Reviews

8.2

Very good

8.2

Cleanliness

7.0

Location

9.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 5 out of 17 reviews
Rating 8 - Good. 9 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

Reviews

Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable rooms. Lots of food choices in the restaurant. Best of all, very kind and helpful staff.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel to stay and relax
Stayed 6 nights in Dec 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
we booked super twin room, but were given deluxe room in the smoking floor. smell was very bad and staff was not able to provide a non smoking room although we requested when booking in expedia. only until next day afternoon, we were given non smoking room, but there’s no hair dryer and power plug was not working the good things are food was nice and there’s free shuttle to harbor
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is friendly
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second stay at a Zuri hotel was once again made very nice and simple due to the wonderful friendly staff, especially at reception. Thank you for a pleasant stay.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well maintained and clean hotel even though it is 12 years old.
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Ramlah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and decent hotel

Everthing are ok unless food are not at my expectation from the hotel restaurant...not recommanded at all to dine at the restaurant for dinner or breakfast or lunch..not at all.
Stayed 3 nights in Aug 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Comfort, nice breakfast, some cleanliness problems

Overall is a good hotel with friendly service and nice variety of breakfast. However, with some serious on cleanliness. We have booked 2 rooms, and found out one of the room is very strong urine smell as soon as we entered the room. We then asked to switch room. After a long waiting, we were transferred to another floor. However, both rooms are smoke room with cigarette smell too. We were told that there is no other available rooms so we have no choice but to request to go back to the original rooms, and asked them to try to clean again to remove that urine smell. Luckily this was resolved but have already took us about an hour. We initially go for this hotel by the thought to use their swimming pool facilities. However, when we check-in we were told that the pool is closed due to service maintenance that day, and will only re-open again the next day. However, when we visited the pool on next morning, we noticed the pool is full of "floating stuffs" near the entrance glass door. We were hoping that the other side of the pool will be good in condition. However, we were very disappointed that there were plenty dry leaves in the pool too.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay visiting customer, first time Dumai

Being the first time in this small city, it's nice to have a comfort room after a long day work. Breakfast is good. It will be good to have facility like gym.
Stayed 1 night in Mar 2018
Verified

8/10 Good

pejabat publik

Liked: Staff & service

Strategis

Karena letaknya di tengah kota. Hotel ini menjadi hotel yg paling direkomendasikan. Dan hotel terbaik mnrt saya dikota dumau hingga saat ini ditulis cuma grand zuri.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

nice hotel with cleanliness

nice hotel with helpful and friendly staff, quick check-in and check-out process
Verified

8/10 Good

Verified traveller

Stayed 4 nights in May 2019
Verified

8/10 Good

Abd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Verified

8/10 Good

HELJA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nyfikenhet

Stayed 3 nights in Mar 2018
Verified

10/10 Excellent

MUHAMMAD JOHAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

8/10 Good

petrina

Liked: Cleanliness, staff & service, room comfort
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities