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"The staff is always super nice and welcoming, I did have a weird situation happen in my room where after it got cleaned in came in and found one of my earrrings that before i left was zipped in my jewlery box and when i came back it was in the toilet. ALso there isnt locks on the door on any of the levels so i felt uncomforatbale that somone could enter my room through the window"

"This is a fantastic historic hotel in Downtown Durango. "

"The only problem I had was that the bed was very lumpy and worn out. GM said they were in the process to renovate the hotel. So I’m sure that will change. "

"Loved the location and the classiness of the main hotel. Unfortunately, we booked a room in the adjacent "Wing" structure. The room was very nice, but it was a direct outside access room and the temperatures were in the single digits that night so it was extremely cold in the room, even with the heater turned up. I would stay there again, just in the main hotel."

"Room fine, staff extremely friendly and helpful "

"My new go to for quick, affordable, clean lodging in Durango with provided breakfast "

"Loved our stay - will return!"

"No working toilet, no phone working in room.. told to use our own.. like what! No towels said to use app.. again what?!! No person on site to fix toilet. Did not tell us underground parking in demolition.. needless to say we left to another hotel. Do better Holiday Inn. Also get a friendly desk attendant. Horrible experience! "

"perfect stay except for one little thing. I stayed in rom 105, which is great UNLESS someone wants to use the bathroom in Room 205. WOW the floor squeaked with every step!!! "