Durham Heritage Coast hotel guide. Britannia Hotels hotel in Durham Heritage Coast, England

"Lovely place , very cost effective, close to the train station, exercise friendly as you can talk a walk by the river. Good views from the rooms, tasty food and lovely staff. Really highly recommended. "

"Lovely room, good location, parking at the rear of the hotel in a multi storey with designated bays (£15 for 24hrs). "

"Everywhere was spotlessly clean, only issue was un emptied bin and no toilet roll but was quickly dealt with, staff were extremely helpful and polite, breakfast is made to order, we had cooked so cant offer any guidance on the continental but what i saw looked lovely, fresh fruits,yogurts,various breads,cereals ect.. "

"Fantastic hotel great location"

"The room I was in felt dated, no control over room temperature or air conditioning, lighting was pretty dim within the room too and the view was onto a main road."

"We went so you dont have too! Music from bar opposite till gone midnight meant 2 nights little sleep with all noise after traffic etc breakfast nevwr replenished staff at breakfast so rude save your money book somewhere else they think its finny at reception when they ask you how was stay and you explain not good so noisy and they say yes those rooms facing the bar are really noisy well why not tell us on check in ?!?! "

"Very clean hotel nice staff and a good breakfast "

"Room clean but missing that extra sparkle, finger smudges etc Staff very friendly and helpful Breakfast good "

"Room 435 was initially ok until young men on rugby tour were so loud up and down the corridor even knocking on our door at 1am. The pillows were very hard the duvets far too heavy. The breakfast was cold and many things had run out as the restaurant was so busy with the rugby teams.. This is always our go to hotel when visiting Newcastle but I think now is the time to try another "