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Grand Hotel Haay

Travelers unwind in a peaceful garden oasis at this Düsseldorf hotel or soak up the energetic atmosphere at the nearby Merkur Spiel-Arena

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Grand Hotel Haay puts visitors near Messe Düsseldorf with a beautiful garden and sunny terrace perfect for relaxing after exploring. The hotel offers practical amenities like dry cleaning services and in-room WiFi to keep travelers connected and refreshed throughout their stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services

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About this property

Grand Hotel Haay

  • Hotel near Merkur Spiel-Arena
  • Located close to Messe Düsseldorf, Grand Hotel Haay provides a terrace, a garden and dry cleaning/laundry services. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • Continental breakfast (surcharge), laundry services and a front desk safe
    • Multilingual staff, tour/ticket information and luggage storage
  • Room features
  • All rooms are individually decorated, and offer comforts such as laptop-compatible safes, in addition to thoughtful touches such as free WiFi and safes.
  • Other amenities include:
    • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
    • Deep-soaking baths, showers and hairdryers
    • Heating, daily housekeeping and electrical adapters/chargers

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Policies

Check-in

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:00 AM - 7:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 15 per accommodation, per night

Service animals are welcome, and are exempt from fees

Restrictions apply; for more information contact the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 15.00 per night.

Cots (infant beds) are available for EUR 15.00 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 9.90 per person
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.00 per night
  • Rollaway bed fee: EUR 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards

Frequently asked questions

Is Grand Hotel Haay pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Grand Hotel Haay?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Grand Hotel Haay?

Check-in end time: anytime.

What time is check-out at Grand Hotel Haay?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Grand Hotel Haay located?

Located in Stadtbezirk 5, this hotel is 2 mi (3.2 km) from Merkur Spiel-Arena and 2.1 mi (3.4 km) from Messe Düsseldorf. PSD Bank Dome and Konigsallee are also within 6 mi (10 km). Alte Landstrasse U-Bahn is only a 4-minute walk and Kittelbachstrasse U-Bahn is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

9.4

Cleanliness

6.0

Location

9.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 7 reviews
Rating 8 - Good. 6 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner is super nice and made us feel comfortable. Logistically in a very good position. Quiet, yet close to places! It probably needs some update renovations soon. We will definitely go back next year,
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & tidy - would stay there again

Nice hotel - clean and fresh. Would stay there again. We did request two single beds but with how busy it was with the exhibition, we had to share a large double bed! The prices this week with the exhibition on are stupidly high, so we were very lucky and find this place.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Das Hotel liegt sehr nahe zur Messe, zum Flughafen und nur ein paar Schritte zur U-Bahn-Station. Die Betreuung ist spitze, das Frühstück ausgezeichnet und auch etwas fürs Auge! Es gibt eine kleine sehr nette Bar, und auch sonst war alles vorhanden. Allerdings sind die Zimmer renovierungsbedürftig, es wird wohl gerade viel gemacht, aber unser Zimmer im EG war halt noch nicht dran.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super L'âge für Messebesucher. Ruhig. Sehr Auber. Ãlteres kleines Hotel mit wenig Zimmern. Schlechtes W-Lan im 2. Stock. Hervorragendes Frühstück. Sehr guter Kaffee. Sehr freundliches Personal.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Verified

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019