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Mercure Hotel Düsseldorf Kaarst

4.0 star property
Travelers enjoy garden-side international dining at Mercure Hotel Düsseldorf Kaarst while preparing for adventures near Merkur Spiel-Arena

Choose dates to view prices

Mercure Hotel Düsseldorf Kaarst blends sustainability with comfort near Düsseldorf Christmas Market. Enjoy international dishes at Carolus Restaurant with garden views and a play area for kids. In-room WiFi keeps everyone connected, and the attentive staff impresses visitors.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is Rp1.288.121
Rp1.501.442 total
includes taxes & fees
24 May - 25 May

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Friday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 24 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Secured self-parking fee: EUR 14.00 per day (in/out privileges)
  • Pet fee: EUR 24 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Frequently asked questions

Does Mercure Hotel Düsseldorf Kaarst have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Mercure Hotel Düsseldorf Kaarst?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Düsseldorf Kaarst on 24 May 2026 start from Rp1.288.121, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Hotel Düsseldorf Kaarst pet-friendly?

Yes, Mercure Hotel Düsseldorf Kaarst allows cats and dogs (limit 2 total). There's a fee of EUR 24 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Hotel Düsseldorf Kaarst?

Self-parking is available for EUR 14.00 per day.

What time is check-in at Mercure Hotel Düsseldorf Kaarst?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Mercure Hotel Düsseldorf Kaarst?

Checkout is at 12:30 PM.

Where is Mercure Hotel Düsseldorf Kaarst located?

Situated in the business district, this hotel is within 9 mi (15 km) of Konigsallee, Düsseldorf Christmas Market and Rhine Promenade. University Hospital and Stiftung Schloss Dyck are also within 12 mi (20 km). Kaarst Mitte/Holzbüttgen S-Bahn is 20 minutes by foot and Kaarster S-Bahn is 29 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.6

Cleanliness

6.6

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 212 out of 554 reviews
Rating 8 - Good. 227 out of 554 reviews
Rating 6 - Okay. 78 out of 554 reviews
Rating 4 - Poor. 21 out of 554 reviews
Rating 2 - Terrible. 16 out of 554 reviews

Reviews

Verified

10/10 Excellent

Halima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff very friendly, near the freeway. I would book again if i go back.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Duncan

Liked: Cleanliness
Room was clean and comfortable. No complimentary water though, which is disappointing.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Laure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel great pool and spa

Very nice and clean hotel. Room are spacious, breafkast buffet offer a large variety of food. Pool space is very relaxing.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Rafal

Liked: Cleanliness, staff & service, amenities
Clean nice
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Andreas

Liked: Cleanliness
The good: Clean rooms Friendly staff (especially evening) Quiet Could do better: Eerily dark corridors at night No irons and ironing boards in rooms Mediocre, and expensive, breakfast Credit card reader at kiosk refused to accept any of my Canadian cards - friendly staff was quick to help Very dodgy area - I would not walk around the area alone at night
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff, on an industrial estate
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious hotel in a good location. Very friendly and helpful staff.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, room comfort

Conveniently located hotel

I enjoy staying at this hotel. The staff are friendly and welcoming. The food is very good, especially dinner
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Fulvio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room Is very large , comfortable and quiet with perfect cleaning. The hotel is wide and beatiful.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, overpriced breakfast

I always enjoy staying at the mecure Kaarst. Staff are excellent. My only negative comment is that breakfast is way overpriced, including €7:50 for a cup of make-it-yourself coffee.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Samyra

Liked: Cleanliness, staff & service
The rooms were pleasant and spacious. They were renovated. I was happy the room had windows that could be opened. The airco was not working!!! Bathroom was not that clean, some moldy spots and hairs in the bath tub. Great shower! Staff was very friendly. I slept very well there.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and service

Location is good for me in Kaarst, a fair distance away from Dusseldorf. Pleased with staff service and hotel quality. Dinner menu too narrow.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient comfortable hotel

The hotel is convenient for Kaarst and is about 20 minutes taxi out of Dusseldorf. I’ve stayed many times and is comfortable. Most of the staff are very helpful and friendly. The breakfast staff are a little surly but efficient. The food from the restaurant is limited but very tasty and the server at dinner is always welcoming and friendly
Stayed 2 nights in Jan 2025
Verified

2/10 Terrible

Siddharth

Liked: Cleanliness, staff & service, property conditions & facilities
We reserved a double bed room but they sold out all the rooms before we arrived so we ended up in a twin room. The front desk staff was very accommodating but for a couple to sleep in 2 separate twin beds and then the coffee maker didn’t work so unfortunately we did not have a positive stay - high water pressure was the only positive aspect of the stay for us
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Andreas

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Just OK.

Hotel was just OK for the 3 nights I stayed. If I had to stay there longer I would probably change hotel though. I requested through the app that I would like to have my room cleaned, I got an email confirmation that my request had been accepted, however this never happened. The toilet was leaking all the time and out of the 3 nights I stayed there, it was only the last night when the hot water was stable and consistent to have a shower. Bedside table and the desk that was in the room, had some sticky marks from glasses which apparently were from some sort of juice or beverage. On the bright side, the staff was really helpful, food at the restaurant for dinner and breakfast was really nice.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gary C

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 10 nights in Feb 2025
Verified

10/10 Excellent

Marco

Liked: Amenities
The stay was perfect
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Bartlomiej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Illia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Luciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel overall.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and clean. The staff very helpful and welcoming. Breakfast was very good and reasonable price.
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Mark

Liked: Staff & service
Built up area. It served a purpose and the dtaff were good. It was fine as somewhere to pass through
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Karine Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely snd comfort stay at this Mecure. Breakfast is yummy!
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great. Room was clean and comfortable. Plenty of parking, good breakfast, friendly staff. Location right off highway was great to drive to sights, but not walkable area.
Stayed 2 nights in May 2023