East Coast hotel guide. Hyatt Hotels hotel in East Coast, Dominican Republic

"Check in with Elegance Club privileges was prompt. Room was spacious & comfortable. Beach was great with soft sand, plenty of chaise lounges, & daily seaweed cleanup. Ocean was beautiful and swimmable. Staff was friendly and accommodating, especially our butler Victor. Food options were plentiful. Bars were located in convenient places and service was excellent. "

"We stayed 6 nights at Excellence Punta Cana. Staff and service were outstanding! Everyone from room service, hostesses, waitstaff to the entertainment team and concierge were very friendly and always ready to help. The resort is very beautiful, clean, and well maintained. The entertainment with nightly shows were great as well. The food quality was ok, but there were few outstanding restaurants like Chez Isabelle and The Spice Hibachi (reservation only), Aroma café (great cappuccino). The gym was very nice too. On Monday nights, they build a village by the pool area with Dominican food and music. Dont know why they don’t have a Dominican restaurant. It would definitely be better than a Mexican restaurant. The Dominican food was amazing. The overall experience was great!!!! We highly recommend the resort. "

"Enormous apartment style room, very clean, great amenities, attentive staff "

"The staff were amazing - in the restaurants, rooms, pools, activities. They were always efficient, friendly, professional and happy to assist! "

"Amazing staff, food, rooms everything was amazing. The staff are honestly soo amazing and know how to give comfort and hospitality. "

"Resort was awesome. It is very large but has shuttles if you don’t want to walk. Lots of pools, bartenders were great, entertainment was great, lots of food options and never had to wait long to be seated. There weren’t any planned teen activities but plenty to do on your own. We would recommend. "

"My stay at Ocean El Faro was great, I always love the Ocean chain of hotels. They have great amenities and a lot to do on property. My only complaint is the lengthy sales pitch to join membership, this I did not appreciate and the fact that they disguised it as you being offered a gift for celebrating a special occasion. They are too aggressive with the Lighthouse pitch, way too lengthy and heavy, no one wants to spend hours of their vacation listening to a sales pitch worst on a special occasion. Please do better where this is concerned, if the offer must be made, keep it very short so persons can get back to their vacation."

"Our group had an 8 timer, 2 3timers, and a newbie. We all had a blast and discovered something new to enjoy. Already planning our next trip. Our butler Fernando was excellent, as is the whole staff."

"The only thing I tried to have is room service at approximately like 2 am but they never pick up the phone other than that it’s was excellent "