East County hotel guide. Ayres Collection hotel in East County, California

"No hot water in the shower and when I called front desk and asked they said there should be hot water. Need to let the water run for a bit to get hot water. Never got hot water waited 15 min with the shower on and nothing "

"Place was okay, service good "

"The property itself is nice, unfortunately we were not told nor was it announced on theiror website that their lazy river would be closed until 04/17/2026.Very dissapointed that was the main reason why I booked it to enjoy with my GIRL.Anyhow I had to go through the hassle of calling them and asking for my resort fee back,which they stated they would do.We have been to HARRAHS on a few occasions for their lazy river and has not been a disappointment,we thought we give this place a chance.Unfortunately we were dissapointed."

"Very clean room, great staff but super slow internet connection "

"We were given handicap room..not sure why. The door bell for this room rang at all hours of the day and night by itself. It was not fixed. Also, we had bigger room and I had to convince several time that this room was missing a floor lamp, which put 1/2 the room in total darkness. Finally, the maintenance man rectified this extreme problem"

"Hotel was being refurbished during our stay. Our room had already been refurbished and was very pleasant. Staff was very pleasant."

"The pictures online are very misleading and do not represent the actual Inn. Free breakfast was also advertisted and there was no breakfast. Half the lights in our room were missing lightbulbs, we also had a section missing for outlets. We were told that room service would come ever other day, but we did not see them once in our 5 day, 4 night stay. There was a cockroach and a dirty bandaid. If you are looking for a cheap place to lay your head at night, this is the place for you. But beware, very misleading advertisements."

"The AC wasn’t working. The tub was very nasty. The room wasn’t cleaning the parking was ok."

"The room smelled awful. The floors were damp and there overall not a pleasant stay. "