Hotel dekat East Hartford Shopping Center

"Excellent service, went above and beyond to accommodate. Great facility great experience "

"Staff lovely ro great valet pleasant all despite our 1am arrival!"

"Great stay "

"Ugh"

"The floor we were on had a weird smell as well as our room. The curtain that is suppose to darken the room did not cover the window it was on a small track that you weren’t able to pull the curtain all the way, so the parking lot lights glared in our window all night! Will not stay there again. Glad it was only a one night stay there for us!"

"Area seemed sketchy. Soap dispenser empty. Bed was comfortable."

"Horrible. I was unable to make the original dates I booked, asked if I could modify my stay to a future date, and was told absolutely not. When making the reservation, at the time, it said free cancellation. "

"The first room smelled like smoke, it was changed, but the new one still had a slight smell of cigarettes. I get in the room and there was not remote but the man brung it only for the tv to still not work. None of the appliances were working. "

"No pets were in my room"

"A solid OK hotel. It's very evident there is no brand standard. The room is dated and in need of repairs. I recommend having a white noise machine because this is next to a train station and they can keep you up all night. The continental breakfast was comical. They serve cut up hot dogs as your morning protein option. Come in with low expectations and a good attitude and you'll be ok. "

"Pool was under construction but we didn't find out until it was too late to do anything about it. It ended up not being a big deal because we stayed busy elsewhere. The staff was extremely nice and attentive. Overall it was in a great location and checked all the boxes for what we needed"

"very clean and quiet"

"Great experience "

"Sheet in room were dirty we got a room at the very back of the hotel which didnt seem that occupied. "

"Convenient location, front door was locked and I had to be let in by the manager. Room was clean, it was snowing and the staff was right on it, shoveling and plowing."

"Fast friendly service. The parking lot leaves a little to be desired small."

"Rooms were dirty, closet odor was bad, phone, and tv did not work and bug trap was behind the room in 325 . Staff is horrible. I definitely am requesting a refund "

"I walked into the room and the tv was on and had fallen off the wall! I reset it back onto the bracket on the wall as I didn't want to be blamed/charged for that. No insulation/noise-reduction in these rooms; even though the motel had many vacancies still put me right next to someone who was up banging around at 2am."