Resor & Hotel dengan Spa di East Huntspill

"Check in very slow and after travelling 3 hours with elderly disabled parents, our room was not ready, which is understandable. But the only offer to get changed for a wedding was in the changing rooms a flight of stairs down or the toilets! The girl on reception was adamant there wasn’t any other option available and was very unconcerned of the needs for my disabled mother. Breakfast the next morning was also very poor and hardly any hot food left on the buffet. The disable room wet room was...

"Thank you to Sabrina the duty manager for responding to the issues we experienced positively and for taking ownership of them. She was a credit to the hotel, worked hard and clearly cared about the guest experience. Sabrina was also thoughtful as she knows the other issues we experienced (nothing to do with the hotel) following a recent visit to Mexico. We originally booked an accessible room. We did so purposefully because that room had a king sized bed. Unfortunately the room was tidy but was...

"The hosts were amazing. You can see they take great pride in what they do, it certainly shines through. Can not recommend Steps Farmhouse enough. "

"Beautiful hotel. Lovely rooms. Food is delicious . Best of all was the lady hotel manager who sorted an early breakfast for us and upgraded our room. "

"Parking on site. Very comfortable apartment. Excellent pub, The Ashcott Inn, 4 mins walk away, lovely meal with Thai influences."

"Would have been nice to have our room cleaned , but maybe they do not work Sundays ? No room clean, towel change or bed made, not the end of the world, but at these prices 100% expected, doors all slam in the property asthere are no door weights to hold any doors, the web site made it look like you had your own hot tub, you do not at all, its shared with all other guests! No food on site after 4pm was a big let down, althouygh saying that breakfast was very good, and really the only thing that...