East of England hotel guide. Greene King hotel in East of England, England

"Splendid from start to finish! Friendly and attentive staff (each and every person we met across all areas had a very high standard of service) - super welcoming to dogs - tasty, quality food and drink (including a great quality, extensive breakfast offer) - bar with a nice vibe - beautiful grounds - excellent facilities. Room was clean and had good amenities. Excellent parking (with charging points). We will return!"

"Room was clean, staff helpful and friendly, breakfasts good, wide choice of food. Cafe a bit of a let down, average pizza, poor beef (=gravy) curry, often crowded with laptops."

"Staff on arrival were lovely and helpful, the room was clean and tidy, and the continental breakfast was reasonably good. The 3-stars is for the poor quality of the sleep alone. I booked the Holiday Inn specifically to be near the airport and get a good night's rest before my early flight. Sadly, I discovered the hotel decided to disable the AC and leave only a fan to cool the room, which meant it was very stuffy and warm, and combined with the lumpy pillows, I didn't sleep well at all."

"The property could do with some tlc especially the clubhouse The coffee table in our room was damaged and needs replacing The pool is nice and the steam room and sauna were also good except there were a lot of children when we went, nothing wrong with that but the steam room and sauna clearly says nobody under the age of 16. If you have signs up they should make sure under 16s do not use these it did spoil our experience as lots of children in and out of these facilities. Breakfast was very busy we had to wait a while for sausages and bacon to appear a little annoying as other food on our plate got cold while waiting, they knew it was going to busy so should have been more prepared but when we did eat it it was a good Staff excellent and friendly "

"Was very happy staying here for 2 nights every think was satisfactory. "

"Amazing location, decent sized rooms. Extremely easy to check in and helpful staff"

"Lively stay. Only problem was with the coffee machine at breakfast"

"This was our third stay here and it didn't feel as good this time. Room was nice but would have benefited from a deep clean. Pool is great but jacuzzi was out of order and every time we collected a pool key card it didn't work and we had to traipse back to reception. Breakfast options are good, but things ran out and were slow to be replenished, only one coffee machine was working so a big queue, and our table wasn't cleared in the whole time we sat there. Location is helpful as there is parking and then various bus services into the city, or it's a nice walk along the river. Staff very friendly but alot of them were new and unsure of how to do things. "

"Nice clean room, all basic amenities provided apart from the ironing board and iron and hair dryer. Good value for money. The only suggestion I would give is that it would be nice if there was a sachet of hot chocolate mix in the room for when you are staying with kids so they can enjoy a warm drink too. But all I'm all it was a nice stay"