"Had an absolutely amazing time staying at this hotel. The price was so good. I’m hoping that I’d be able to get a good deal again. I’m going back to New York. This has been my favourite place. This thing in the city so far."
"Excellent customer service, top tier. Was very disappointed with my stay, around 10-11am was a fire outside of the hotel , and made the hallways and rooms smell like burnt fire and trash. I would like to say the concierge was amazing and professional "
"Front desk not one smile! Didn’t feel welcomed at all by the lady that was working the front desk! Beds, terrible. The only great thing about that place was George and housekeeping staff. I stayed next to what seemed a playground. Kids yelling all day next to room 3025"
"Deceptive. When they offer you $20 off at the bar or restaurant for each day of your stay, take them up on it. It ain't a freebie.The $20 comes off the $35-$40 destination fee (or "tax" as the staff called it). This way you at least get some of your money back. "